Head of Technology – Beazley Digital

Division: Beazley Digital

Reports To: As per Beazley’s organisation chart

Location: Birmingham (UK)/Atlanta (US)/West Hartford (US)

Key Relationships:

• CEO Beazley Digital
• Head of Operations
• Head of Underwriting and Beazley Digital management peers
• Project Management Underwriters
• Claims Managers
• Technology teams
• Other Beazley Group support functions
• Brokers and external business partners
• Beazley governance committees
• Regulatory entities as appropriate

Job Summary:

To be responsible for Beazley Digital’s Information Systems and Technology. To work with key internal and external stakeholders on the definition and delivery of Beazley Digital technology solutions whilst developing a longer term technology strategy that underpins the needs of the growing business. To ensure that systems are operational and providing required support for business operations on a day to day basis. Be responsible for provision of high quality data and data analytics solutions.

Key Responsibilities:

• Member of the Beazley Digital Management Team
• Strategic direction of digital underwriting
• The underwriting performance and profit & loss
• Design and execution of annual and medium term business plans including CBPOs and all budgets
• Recruitment, retention, deployment and motivation of all members of the group
• Cycle management
• Risk management / safety net
• New product development, in partnership with cross functional management team
• Broker relationship, in partnership with broker relations and other underwriting teams
• Line manage regional technology capability with appropriate local management across the US, UK, and RoW
• Source and manage any vendor and IT outsource arrangements required to support the digital business
• Research and monitor changing industry practices and review technology and data solutions of wider industries
• Develop and agree as appropriate SLAs / performance metrics
• Foster an atmosphere of excellence and effectiveness
• Provide day to day management of technology including efficiency and effectiveness
• Ensure consistency of best practice across the digital business
• Co-ordinate developments across the Group’s trading and technology teams
• Manage resource issues within various technology teams
• Pro-actively manage, develop, motivate and lead various technology teams
• Promote a product led mindset via the coaching and development of the teams product managers
• Strive to execute flawlessly, identify issues rapidly, and improve continuously
• Ensure feedback on people and service is received and actioned in a timely and effective manner
• Ensure services and associated costs are understood, transparent and perceived as value-for-money
• Develop meaningful, strong, working relationships with key stakeholders across the digital business and the Group
• Actively engage key stakeholders in status and key issues
• Develop and maintain relationships with brokers
• Work in partnership with the Head of Operations to coordinate an effective agile delivery model
• Ensure all staff receive clear and frequent updates regarding any change management programmes
• Represent Beazley Digital externally to customers, the industry, and other organisations
• Take responsibility for both expense and budget management within digital operations
• Provide leadership, direction and support to the team
• Encourage knowledge sharing and effective delegation
• Work with other team managers ensuring team resources overall are effectively utilised
• Maintain transparent and effective communication through department meetings
• Encourage direct reports to think proactively about their careers
• Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives

General:

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing.

Person Specification:

• Strong business understanding and ability to work in partnership with the business
• Demonstrated ability to manage IT and non-IT projects
• Experienced change manager
• Excellent management skills
• Previous experience in IT
• A strong communicator
• Commercially astute
• Technically innovative
• Ability to work closely in a team environment

The rewards:

• Attractive base compensation and discretionary performance related annual bonus
• Competitively priced medical, dental and vision insurance
• Company paid life, and short- and long-term disability insurance
• 401(k) plan with 5% company match and immediate vesting
• 22 days annual PTO
• Up to $700 reimbursement towards home office setup
• Six months fully paid parental leave
• Support with exam/study leave and fees for relevant qualifications
• Smart working policy and flexible working culture

Salary for this role will be tailored to the successful individual’s location and experience.