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- Tasks: Plan and deliver exceptional events, ensuring client satisfaction and seamless execution.
- Company: Join Rapport Guest Services, a diverse and inclusive employer with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Why this job: Make an impact in a dynamic environment while celebrating excellence and community support.
- Qualifications: At least one year of events experience and strong organisational skills.
- Other info: Opportunities for personal and professional growth in a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We are excited to offer an opportunity for an Event Planner to join the Rapport team in a stunning location with breathtaking views of Glasgow. You will be part of a diverse team, who strive to deliver service excellence every single day. Our client is a prominent American multinational investment management and financial services firm that values excellence in service and care for its clients, customers, guests, and service partners.
Contract type: Full-time, Permanent
Hours: 40 per week (Monday-Friday; shift rota basis, with flexibility for overtime as per business needs)
Employment will be subject to a successful 6-year vetting outcome.
What will you get?
- Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards
- Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career
- Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give Back to Community: Take one paid day off annually to support a cause you're passionate about
Main Responsibilities
- Oversee and take ownership of the end‑to‑end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations.
- Act as the primary escalation point for complex or high‑profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships.
- Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set‑up information for operational teams.
- Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution.
- Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary.
The Ideal Candidate Will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- Have at least one year of events experience taking full ownership of the full lifecycle of events in a similar environment (e.g., five-star hotels, corporate establishments, or premium airlines).
- Be proactive, organised, and detail-oriented, with a positive, can-do attitude and problem-solving skills.
- Possess an outgoing personality, easily building rapport with various stakeholders, including VIPs.
- Be a customer-focused team player recognised for being patient, friendly, and reliable.
About Us
Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.
We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
We will contact applicants within 5-7 working days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Events Planner in Glasgow employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Planner in Glasgow
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This visual evidence of your expertise can really set you apart when chatting with potential employers.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role at Rapport. Highlight your problem-solving skills and ability to manage high-profile events – they’ll love hearing about your successes!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making connections, so don’t hesitate to follow up if you haven’t heard back within a week or so.
We think you need these skills to ace Events Planner in Glasgow
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for event planning shine through! Share specific experiences that highlight your love for creating memorable events and how you align with our values at Rapport.
Tailor Your Application: Make sure to customise your CV and cover letter for the Events Planner role. Highlight relevant experience and skills that match the job description, especially your ability to manage logistics and build rapport with clients.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures we receive all your details correctly and helps us keep track of your application in our system.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events Rapport Guest Services typically handles. Familiarise yourself with their values and how they align with your own experiences in event planning. This will help you demonstrate your understanding of their expectations and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully resolved issues during an event. Highlight your proactive approach and how you maintained strong relationships with stakeholders. This will illustrate your ability to handle complex situations, which is crucial for this role.
✨Demonstrate Your Organisational Skills
Bring along a portfolio or examples of past events you've planned, showcasing your attention to detail and organisational prowess. Discuss how you manage logistics and coordinate with various teams to ensure seamless execution. This will give the interviewer confidence in your ability to oversee end-to-end event planning.
✨Emphasise Your Customer-Focused Attitude
Rapport values a customer-focused approach, so be ready to share stories that highlight your friendly and reliable nature. Talk about how you've built rapport with clients and guests in previous roles, and how you prioritise their needs to create memorable experiences.