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- Tasks: Lead operations at Beaulieu, ensuring exceptional visitor experiences and managing a high-performing team.
- Company: Join Compass Group UK & Ireland, a leader in hospitality and an inclusive employer for the LGBTQ+ community.
- Benefits: Enjoy perks like a contributory pension, healthcare benefits, travel discounts, and wellness classes.
- Why this job: Be part of a unique heritage site while shaping memorable experiences in a vibrant culture.
- Qualifications: Experience in hospitality management, strong leadership skills, and a passion for customer service are essential.
- Other info: This role offers a chance to work in a stunning location with iconic attractions.
The predicted salary is between 36000 - 60000 £ per year.
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This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Lead Something Truly Special – General Manager at Beaulieu, New Forest
Step into a role where no two days are the same. Surrounded by stunning landscapes and historic attractions, you will help shape exceptional visitor experiences. As General Manager at Beaulieu, one of the UK\’s most iconic heritage destinations, you\’ll play a key role in delivering outstanding hospitality at a truly unique venue.
At RA Venues, part of Compass Group UK & Ireland, we bring premium hospitality services to some of the UK\’s most respected cultural and visitor attractions. We are now looking for an experienced and driven General Manager to lead our team at this flagship site in the heart of the New Forest.
Why Join Us
We believe in recognising and rewarding your hard work. Our comprehensive benefits package includes:
- Contributory pension scheme
- Career Pathways and MyLearning programmes to support your growth
- Fast access to a Digital GP and a wide range of healthcare benefits for you and your family
- Exclusive travel discounts with leading brands like TUI, Expedia and Booking.com
- Supermarket discounts including Tesco, Sainsbury\’s and Morrisons
- Up to 44% off cinema tickets
- Cashback rewards every time you spend, with access to hundreds of popular brands
- Free access to wellness, mindfulness and exercise classes
- The ability to share these benefits with your friends and family
Located within a world-class visitor attraction, you\’ll be based at a site that includes the National Motor Museum, Palace House, Cars on Film exhibition, extensive gardens, and much more. It\’s a workplace like no other.
About The Role
As General Manager, you will lead the overall operations of public catering and conference and events at Beaulieu. You will be responsible for delivering excellent service, managing a high-performing team, and ensuring we meet both commercial goals and client expectations.
Key Responsibilities Include
- Leading, training and developing a motivated, skilled team
- Managing all aspects of labour planning, cost control and forecasting
- Identifying and driving commercial opportunities to maximise revenue
- Maintaining strong client relationships and ensuring their expectations are exceeded
- Overseeing operational delivery across all food and hospitality services
- Ensuring compliance with company policies, health and safety standards and financial targets
- Supporting and delivering the venue\’s growth strategy in partnership with the client
What We\’re Looking For
You will bring experience in managing high-quality hospitality operations, ideally in conferences and events. You treat every site as your own business, are commercially minded, and thrive on delivering exceptional customer service. You are an inspiring leader who motivates teams, manages budgets confidently, and consistently seeks improvement.
You Should Have
- A strong background in hospitality or event management
- Excellent commercial and financial acumen
- Proven experience leading large, diverse teams
- Strong communication, planning and reporting skills
- A genuine passion for food, service and innovation
About Us
RA Venues is part of Compass Group UK & Ireland. We deliver brilliant food, hospitality and service experiences at some of the country\’s most recognisable destinations. From heritage sites and museums to leading cultural attractions, our teams are passionate about creating memorable moments for every guest.
We are committed to creating an inclusive and welcoming workplace. We value diversity, respect individual strengths, and strive to ensure everyone feels supported and empowered to grow.
Job Reference: com/2211/64305002/52580451/SU
Join us at Beaulieu and be part of something truly exceptional.
Seniority level
-
Seniority level
Director
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Food & Beverages
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General Manager employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Beaulieu and its unique offerings. Understanding the venue's history, attractions, and visitor experience will help you demonstrate your passion for the role during any discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in managing events at heritage sites. This can provide you with valuable insights and potentially useful connections.
✨Tip Number 3
Showcase your leadership skills by discussing specific examples of how you've motivated teams in previous roles. Highlighting your ability to inspire and develop staff will resonate well with the hiring team.
✨Tip Number 4
Research current trends in hospitality and event management, particularly in the context of cultural attractions. Being knowledgeable about industry innovations can set you apart as a forward-thinking candidate.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and event management. Focus on your leadership skills, financial acumen, and any specific achievements that demonstrate your ability to manage high-quality operations.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Mention how your values align with those of Compass Group UK & Ireland and myGwork, particularly regarding inclusivity and exceptional customer service.
Highlight Relevant Skills: Emphasise your strong communication, planning, and reporting skills in both your CV and cover letter. Provide examples of how you've successfully led diverse teams and managed budgets in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a General Manager role.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a diverse team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Demonstrate Commercial Acumen
This role requires strong financial management skills. Be ready to talk about your experience with budgeting, cost control, and how you've identified commercial opportunities to drive revenue.
✨Highlight Your Customer Service Passion
Exceptional customer service is key in hospitality. Share specific instances where you went above and beyond to exceed client expectations, showcasing your commitment to delivering outstanding experiences.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios related to managing events or handling difficult situations, and outline how you would approach them effectively.
