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For Companies At a Glance
- Tasks: Deliver exceptional guest service and oversee Front Desk operations.
- Company: Join Hyatt, a global leader in hospitality and inclusivity.
- Benefits: Competitive salary, generous discounts, and 28+ days holiday.
- Why this job: Be part of a vibrant team that values diversity and creativity.
- Qualifications: Experience in customer service and a passion for hospitality.
- Other info: Opportunities for career growth and continuous learning.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Front Office Supervisor role at myGwork – LGBTQ+ Business Community
This job is with Hyatt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Front Office Supervisor at Hyatt Hotels Manchester – Join Our Dynamic Team
At Hyatt Hotels Manchester, we are part of a global brand with a rich history of providing welcoming and inclusive experiences for our guests. Hyatt Regency is a collection of hotels and resorts in over 200 locations across 40+ countries, offering a diverse range of settings from vibrant city centres to expansive resorts. As a classic Hyatt brand, we believe in making every guest feel at home and providing opportunities where anything is possible.
Responsibilities
- Deliver exceptional guest service with genuine care and attention
- Respond to guest requests promptly and professionally, ensuring satisfaction
- Oversee daily operations of the Front Desk, maintaining efficiency and accuracy
- Coach and train team members, fostering a culture of learning and development
About You
Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment. You are passionate about customer service and motivated to change and grow.
If you are a dynamic, sociable and talented individual that is looking to join a fun and vibrant team, then we would like to meet you.
What You Can Expect
Hyatt offers a great range of benefits, including:
- Competitive salary and benefits package
- Generous accommodation and dining discounts at Hyatt properties worldwide
- Complimentary meals on duty
- Holiday: 28 days including bank holidays (increasing to up to 33 days)
- Extensive learning and development opportunities, both internally and through external courses
- Access to HSF and Headspace membership, for your wellbeing
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
- The opportunity to be part of a diverse and inclusive team that values passion, creativity, and collaboration
- Terms & Conditions apply
Hyatt Hotels Manchester is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
About Hyatt Regency And Hyatt House Manchester
Hyatt Regency and Hyatt House Manchester is two world class hotels in one building with 328 rooms. Hyatt Regency is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Hyatt Regency Birmingham also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Front Office Supervisor role and start your journey with Hyatt!
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Front Office Supervisor employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Supervisor
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on job openings or can put in a good word for you at Hyatt.
✨Tip Number 2
Prepare for that interview! Research Hyatt's values and culture, and think about how your experience aligns with their mission of providing exceptional guest service. Show them you're not just a fit for the role, but for the team!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining the vibrant team at Hyatt!
We think you need these skills to ace Front Office Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for customer service shine through! Share specific examples of how you've gone above and beyond to make guests feel welcome and valued.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Front Office Supervisor role. Highlight relevant experience in hotel environments and any leadership roles you've had, as this will show us you're a great fit for our team.
Be Authentic: We want to get to know the real you! Don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our vibrant team at Hyatt.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, make sure you research Hyatt and its values. Understand their commitment to inclusivity and exceptional guest service. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your previous roles in customer service or hotel management. Highlight specific examples where you delivered exceptional service or trained team members, as this is crucial for a Front Office Supervisor.
✨Practice Common Questions
Prepare for common interview questions like 'How do you handle difficult guests?' or 'What does great customer service mean to you?'. Practising your responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, ask insightful questions about the team culture or training opportunities at Hyatt. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.