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For Companies At a Glance
- Tasks: Manage events from start to finish, ensuring smooth ticketing processes.
- Company: Join AEG at The O2, a leader in live entertainment.
- Benefits: Flexible working hours, competitive pay, and a vibrant team culture.
- Other info: Inclusive workplace that values diverse perspectives and encourages growth.
- Why this job: Be part of unforgettable live experiences and work with top industry events.
- Qualifications: Experience in event ticketing and strong attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
What You'll Do
- Managing events end-to-end
- Own the full ticketing lifecycle for assigned events, from manifest creation through on-sale, event delivery and settlement
- Maintain accurate documentation and clear communication across all stages of each event
- Ticketing set-up and configuration
- Create detailed manifests aligned with production plans, sightlines and venue configurations
- Partner with Venue Management and Production to ensure events remain correctly configured throughout the lifecycle
- Inventory and sales optimisation
- Manage ticket inventory, allocations and holds to optimise revenue for the venue and event stakeholders
- Monitor sales performance and take action to maximise sales across on- and off-manifested inventory
- Stakeholder and client collaboration
- Work directly with promoter ticketing teams and event organisers to deliver all ticketing requirements to a high standard
- Maintain strong service levels and ensure organiser requests are met consistently
- Cross-team alignment
- Collaborate with Marketing, Sales, Premium and Hospitality teams to ensure event information is accurate and aligned
- Work closely with AXS and internal ticketing systems to implement event requirements correctly
What We're Looking For
- Experience in event ticketing operations within a venue, promoter or ticketing provider
- Experience creating manifests, configuring events and managing ticket inventory
- Confidence working with promoters, organisers and internal venue teams
- Strong understanding of event builds, allocations and ticketing workflows
- High attention to detail and ability to manage multiple events to tight deadlines
- Good data literacy, with the ability to interpret sales reports and respond accordingly
- Experience using ticketing systems (AXS Back Office preferred) and Microsoft Office
- A proactive, solutions-focused approach to problem-solving and service delivery
Why join us?
At The O2, ticketing plays a critical role in delivering unforgettable live experiences. This is an opportunity to work with some of the biggest events in the industry, within a collaborative and fast-paced environment where operational excellence and great service truly matter.
Where You'll be based
At The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and currently work onsite 4 days a week and 1 day remotely. We are open to flexible working conversations.
About AEG
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply. Because at AEG Europe, we believe that the best ideas come from the most inclusive teams - and we're building a workplace where everyone can thrive.
Event Ticketing Manager (18 month fixed term contract) employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Manager (18 month fixed term contract)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the event ticketing scene. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with ticketing systems and managing events. Share specific examples of how you've optimised sales or improved processes in past roles. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a job that catches your eye, don’t just wait for the application window to open. Reach out to the hiring manager or team directly through our website. Express your interest and ask any questions you might have. It shows initiative and can really make a positive impression.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. Mention something specific from your conversation to remind them of your fit for the role. It keeps you fresh in their minds and shows that you’re genuinely interested in the position.
We think you need these skills to ace Event Ticketing Manager (18 month fixed term contract)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in event ticketing operations. We want to see how your skills align with the specific requirements mentioned in the job description.
Showcase Your Attention to Detail: Since this role requires a high level of detail, include examples in your application that demonstrate your ability to manage multiple events and maintain accurate documentation. We love candidates who can keep everything organised!
Highlight Your Collaboration Skills: This position involves working closely with various teams and stakeholders. Use your application to showcase any past experiences where you successfully collaborated with others to achieve a common goal. We value teamwork here at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the Event Ticketing Manager role. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Ticketing Inside Out
Make sure you brush up on your knowledge of ticketing operations, especially if you've used systems like AXS Back Office. Be ready to discuss your experience with creating manifests and managing ticket inventory, as this will show you're well-prepared for the role.
✨Showcase Your Collaboration Skills
Since the job involves working closely with promoters, organisers, and various internal teams, think of examples where you've successfully collaborated in the past. Highlight how you maintained strong service levels and met organiser requests consistently.
✨Demonstrate Your Data Savvy
Be prepared to talk about how you've interpreted sales reports in previous roles. Bring specific examples of how you've used data to optimise ticket sales or manage inventory effectively, as this will demonstrate your analytical skills.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your proactive approach to problem-solving. Think of situations where you faced challenges in event ticketing and how you resolved them. This will show that you're solutions-focused and ready to tackle any issues that arise.