At a Glance
- Tasks: Welcome customers, recommend solutions, and maintain a vibrant store environment.
- Company: Join Virgin Media O2, where every interaction matters.
- Benefits: Competitive pay, private medical cover, generous leave, and a great pension scheme.
- Other info: Enjoy tailored training and excellent career development opportunities.
- Why this job: Be part of a supportive team and grow in a fast-paced retail setting.
- Qualifications: Confidence, communication skills, and a passion for technology.
The predicted salary is between 27900 - 27900 £ per year.
Location: Colchester
Salary: Competitive + Fantastic Benefits
About Virgin Media O2
At Virgin Media O2, we’re not just about keeping people connected; we’re about making every interaction meaningful.
What You’ll Be Doing
- Welcoming customers with a friendly, approachable attitude.
- Building rapport to understand their needs and recommending tailored solutions.
- Showcasing our innovative products and meeting performance goals.
- Helping to maintain an inviting and organized store environment.
The Must-Haves
- Confidence, communication skills, and a passion for delivering great service.
- Resilience and motivation to achieve individual and team goals.
- Flexibility to adapt to different shifts and customer demands.
- An open mind, ready to learn and grow in a fast-paced retail setting.
The Other Stuff We Are Looking For
- A genuine interest in technology and how it can make life better.
- Previous experience in retail, sales, or customer service (though not essential).
- A proactive attitude and team spirit to thrive in a collaborative environment.
What’s in it for you
- We’ll set you up for success. You’ll have a supportive team and exceptional tailored training on a 4-day (30 hours) induction within the first two weeks of your start date.
- Competitive hourly rate of £13.45, with the potential to earn more through our accreditation programme.
- Private medical cover through BUPA (including upgrade options to cover loved ones), a healthcare plan, and critical illness insurance.
- Market‑leading maternity, paternity, neonatal, and carers leave policies.
- 23 days’ annual leave and your birthday off. Plus, the option to buy and sell up to 5 extra days.
- Excellent pension scheme, matching up to 10%.
As well as the benefits, we also offer a wide range of support, rewards and tools – all focused on helping you to prioritise what really matters.
Want to see what it’s all about for yourself? Watch our day‑in‑the‑life video: https://youtu.be/raOVboCNnK8?si=owx41uFLzBm3lNbV
Retail Advisor, 24hrs 9M FTC, Colchester in Essex employer: myGwork - LGBTQ+ Business Community
At Virgin Media O2, we pride ourselves on fostering a vibrant and inclusive work culture that prioritises employee growth and well-being. As a Retail Advisor in Colchester, you'll benefit from comprehensive training, competitive pay, and exceptional perks like private medical cover and generous leave policies, all while being part of a supportive team dedicated to making every customer interaction meaningful.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Advisor, 24hrs 9M FTC, Colchester in Essex
✨Tip Number 1
Get to know the company! Before your interview, dive into Virgin Media O2's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate how your skills match what they're looking for.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for technology and customer service shine through. They want to see the real you, so don’t be afraid to share your experiences and ideas.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Advisor, 24hrs 9M FTC, Colchester in Essex
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. Mention how your background aligns with the responsibilities of a Retail Advisor and how you can contribute to our team.
Showcase Your Passion:We love candidates who are genuinely interested in technology and customer service. Share any experiences or stories that demonstrate your passion for helping others and how you’ve gone the extra mile in previous roles.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining us!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Familiarise yourself with Virgin Media O2's products and services. Being able to discuss how these can benefit customers will show your genuine interest in technology and help you build rapport during the interview.
✨Show Off Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlight your communication skills and ability to adapt to different situations, as this is crucial for a Retail Advisor role.
✨Be Ready to Shine
Think about how you can meet performance goals and contribute to team success. Be prepared to discuss your motivation and resilience, especially in challenging retail environments.
✨Ask Thoughtful Questions
Prepare some questions that show your enthusiasm for the role and the company. This could be about the training process or how the team collaborates to achieve goals. It demonstrates your proactive attitude and eagerness to learn.
