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For Companies At a Glance
- Tasks: Manage events from start to finish, ensuring smooth ticketing processes.
- Company: Join AEG at The O2, a leader in live entertainment.
- Benefits: Flexible working hours, onsite and remote options, and a collaborative culture.
- Other info: Inclusive workplace that values diverse perspectives and encourages growth.
- Why this job: Be part of unforgettable live experiences and work with top industry events.
- Qualifications: Experience in event ticketing and strong attention to detail required.
The predicted salary is between 35000 - 45000 £ per year.
What You'll Do
- Managing events end‑to‑end
- Own the full ticketing lifecycle for assigned events, from manifest creation through on‑sale, event delivery and settlement
- Maintain accurate documentation and clear communication across all stages of each event
- Ticketing set‑up and configuration
- Create detailed manifests aligned with production plans, sightlines and venue configurations
- Partner with Venue Management and Production to ensure events remain correctly configured throughout the lifecycle
- Inventory and sales optimisation
- Manage ticket inventory, allocations and holds to optimise revenue for the venue and event stakeholders
- Monitor sales performance and take action to maximise sales across on‑ and off‑manifested inventory
- Stakeholder and client collaboration
- Work directly with promoter ticketing teams and event organisers to deliver all ticketing requirements to a high standard
- Maintain strong service levels and ensure organiser requests are met consistently
- Cross‑team alignment
- Collaborate with Marketing, Sales, Premium and Hospitality teams to ensure event information is accurate and aligned
- Work closely with AXS and internal ticketing systems to implement event requirements correctly
What We're Looking For
- Experience in event ticketing operations within a venue, promoter or ticketing provider
- Experience creating manifests, configuring events and managing ticket inventory
- Confidence working with promoters, organisers and internal venue teams
- Strong understanding of event builds, allocations and ticketing workflows
- High attention to detail and ability to manage multiple events to tight deadlines
- Good data literacy, with the ability to interpret sales reports and respond accordingly
- Experience using ticketing systems (AXS Back Office preferred) and Microsoft Office
- A proactive, solutions‑focused approach to problem‑solving and service delivery
Why join us?
At The O2, ticketing plays a critical role in delivering unforgettable live experiences. This is an opportunity to work with some of the biggest events in the industry, within a collaborative and fast‑paced environment where operational excellence and great service truly matter.
Where You'll be based
At The O2, Peninsula Square, London SE10 0DX. We offer flexible start and end times and currently work onsite 4 days a week and 1 day remotely. We are open to flexible working conversations.
About AEG
AEG is an inclusive organisation where we value everybody's contribution. We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware. We know that diverse teams make the strongest teams. That's why we actively encourage people from all backgrounds, experiences and perspectives to apply. Because at AEG Europe, we believe that the best ideas come from the most inclusive teams - and we're building a workplace where everyone can thrive.
Event Ticketing Manager (18 month fixed term contract) in England employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Ticketing Manager (18 month fixed term contract) in England
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you've got experience in ticketing systems or event management, create a portfolio showcasing your past work. This could be anything from successful events you've managed to data reports that highlight your sales optimisation strategies.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies you admire, like us at AEG, and express your interest in working with them. A well-crafted email can go a long way!
✨Tip Number 4
Prepare for interviews by researching the company and its events. Understand our ticketing processes and be ready to discuss how your experience aligns with our needs. Show us you're not just a fit for the role, but also for our culture!
We think you need these skills to ace Event Ticketing Manager (18 month fixed term contract) in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in event ticketing operations. Use keywords from the job description to show that you understand what we're looking for.
Show Off Your Skills: Don’t just list your skills; give examples of how you've used them in past roles. If you've managed ticket inventory or created manifests, share specific achievements that demonstrate your expertise.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your documents are well-structured and easy to read. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Ticketing Inside Out
Make sure you brush up on your knowledge of ticketing operations, especially if you've used systems like AXS Back Office. Be ready to discuss your experience with managing ticket inventory and creating manifests, as this will show you're well-prepared for the role.
✨Showcase Your Collaboration Skills
Since the job involves working closely with promoters, organisers, and various internal teams, think of examples where you've successfully collaborated in the past. Highlight how you maintained strong service levels and met organiser requests, as this will demonstrate your ability to work effectively in a team.
✨Be Data Savvy
Prepare to talk about your experience with data literacy, especially interpreting sales reports. Think of specific instances where your insights led to improved sales performance or inventory management, as this will showcase your analytical skills and proactive approach.
✨Attention to Detail is Key
Given the high attention to detail required for this role, come prepared with examples that illustrate your ability to manage multiple events under tight deadlines. Discuss how you ensure accuracy in documentation and communication throughout the event lifecycle to highlight your organisational skills.