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- Tasks: Provide outstanding service as a Dedicated Network Receptionist across various premium locations.
- Company: Join Rapport Guest Services, a diverse and inclusive employer committed to excellence.
- Benefits: Full-time role with opportunities for growth and a supportive team environment.
- Why this job: Make a real impact daily while connecting with people in a vibrant setting.
- Qualifications: Confident, adaptable individuals with strong communication skills and a positive attitude.
- Other info: Flexible hours with a dynamic work environment and a focus on personal development.
The predicted salary is between 24000 - 36000 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Join our dynamic and fast-growing team as a Dedicated Network Receptionist, representing a renowned global property management client in the heart of Regent Street and St James's. This is an exciting role for someone who thrives on variety, connection, and the opportunity to make a real impact every day.
As part of our network of 30 premium buildings, you'll rotate between locations, each with its own personality and style. From elegant front-of-house concierge desks to vibrant community hubs and welcoming residential receptions, every site offers something new to discover. You'll play a vital role in ensuring seamless service continuity across the client's portfolio, providing cover for lunches, holidays, training sessions, and occasional unplanned absences. Flexibility is key, and there may be times when evening or bank holiday support is required.
We're looking for someone who enjoys working in a collaborative, sociable environment and takes pride in delivering outstanding service. In return, you'll gain exposure to an impressive property portfolio, opportunities for development, and the support of a team that values your contribution and celebrates success together.
Type of Contract: Full-time, Permanent
Hours: 40 hours per week (shift rota basis; 7:30 AM and 8:00 PM, Monday to Sunday)
Responsibilities:
- Develop a strong understanding of each building within the client's portfolio to support flexible coverage
- Maintain a flexible, can-do attitude across all tasks and locations
- Anticipate and respond to the needs of clients and visitors
- Oversee meeting room bookings and ensure they are correctly booked out and turned over
- Greet and assist all guests and visitors with professionalism and courtesy
- Provide consistently high standards of service delivery
- Work proactively and efficiently to ensure timely and reliable support
- Manage emails and phone calls promptly and professionally
What We're Looking For:
- Someone who lives our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together
- A confident, upbeat individual who can adapt quickly and build rapport with ease
- A positive, outgoing personality with the ability to engage with stakeholders at all levels
- Take pride in personal presentation and hold strong interpersonal skills
- Excellent computer literacy and communication skills (verbal and written), with professional phone and email etiquette
- Self-motivated, able to work independently and manage your own workload effectively
- A proactive, detail-oriented team player eager to learn and grow
About Us: Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Find out more about us and our values at www.rapportservice.com. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.
Dedicated Network Receptionist employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dedicated Network Receptionist
✨Tip Number 1
Network like a pro! Attend industry events or local meetups where you can connect with people in the hospitality and guest services sector. You never know who might have a lead on your next role!
✨Tip Number 2
Be proactive! If you see a company you love, reach out directly to them, even if they’re not advertising a position. A friendly email expressing your interest can go a long way.
✨Tip Number 3
Practice your pitch! When you get the chance to chat with potential employers, be ready to share why you’d be a great fit for their team. Highlight your flexibility and customer service skills!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills, and applying directly helps us see your application faster. Let’s get you that job!
We think you need these skills to ace Dedicated Network Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values. A bit of flair can make your application stand out!
Tailor Your Application: Make sure to customise your application for the Dedicated Network Receptionist role. Highlight your relevant experience and skills that align with the job description. We love seeing how you can bring your unique background to our team!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to maintain professionalism in your written communication. Use clear language and proper etiquette, especially when discussing your experience and skills. This reflects the high standards we uphold at Rapport.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get back to you. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Inside Out
Before your interview, take some time to research Rapport Guest Services. Understand their values, mission, and the specific properties they manage. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Flexibility
As a Dedicated Network Receptionist, flexibility is key. Be prepared to discuss examples from your past experiences where you've adapted to changing situations or taken on varied tasks. Highlighting your can-do attitude will resonate well with the interviewers.
✨Demonstrate Your Interpersonal Skills
This role requires strong interpersonal skills, so be ready to showcase your ability to build rapport. Practice answering questions that allow you to demonstrate your communication style and how you engage with different stakeholders. A friendly, upbeat attitude goes a long way!
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and service delivery. Think of specific situations where you’ve had to manage multiple tasks or handle difficult clients. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
