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- Tasks: Lead initiatives to enhance customer experience through innovative learning programmes.
- Company: A top energy provider in Solihull with a focus on customer satisfaction.
- Benefits: Competitive salary, hybrid work model, and extensive development opportunities.
- Why this job: Make a real difference in customer journeys while growing your skills in a dynamic environment.
- Qualifications: Expertise in adult learning principles and project management required.
- Other info: Join a diverse team committed to continuous improvement and innovation.
The predicted salary is between 51620 - 65907 £ per year.
A leading energy provider in Solihull is seeking a candidate for a hybrid position focused on enhancing customer experience through targeted learning initiatives. The role demands expertise in adult learning principles and project management, with a salary ranging from £51,620 to £65,907 plus benefits.
The successful applicant will design and manage learning programs, ensuring alignment with strategic priorities and customer journey outcomes. This position also offers significant development opportunities in a diverse working environment.
CX Journey Learning Lead – Hybrid Role employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Journey Learning Lead – Hybrid Role
✨Tip Number 1
Network like a pro! Reach out to folks in the energy sector or those who have experience in customer experience roles. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Showcase your skills! When you get the chance to meet potential employers, be ready to discuss specific projects you've managed or learning initiatives you've designed. We want to see how your experience aligns with their needs.
✨Tip Number 3
Prepare for the interview by researching the company’s current customer journey strategies. This will help you tailor your responses and demonstrate your understanding of their goals. Plus, it shows you're genuinely interested!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace CX Journey Learning Lead – Hybrid Role
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in adult learning principles and project management. We want to see how your skills align with enhancing customer experience, so don’t hold back on showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer experience and how your background makes you the perfect fit for this hybrid role. Let us know what excites you about working with us!
Showcase Your Learning Initiatives: If you've designed or managed any learning programmes before, make sure to include those details. We love seeing concrete examples of how you've improved customer journeys through targeted learning initiatives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Adult Learning Principles
Make sure you brush up on adult learning principles before the interview. Be ready to discuss how these principles can be applied to enhance customer experience through targeted learning initiatives. This shows that you understand the core of the role and can bring valuable insights.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you successfully managed learning programmes. Highlight your ability to align these projects with strategic priorities and customer journey outcomes. This will demonstrate your practical experience and how it relates to the job at hand.
✨Research the Company’s Customer Journey
Dive into the company’s current customer journey strategies. Understanding their approach will allow you to tailor your responses and suggest improvements during the interview. It shows genuine interest and that you’re proactive about contributing to their goals.
✨Emphasise Development Opportunities
Express your enthusiasm for personal and professional development within a diverse working environment. Share how you plan to grow in this role and contribute to the team, which aligns with the company's focus on enhancing customer experience through learning.
