Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences.
- Company: Join Virgin Media O2, the UK's fastest broadband network and a champion of inclusivity.
- Benefits: Enjoy a vibrant reward package with added perks and a supportive culture.
- Other info: We value authenticity and are committed to creating an equitable workplace.
- Why this job: Make a real impact in a dynamic environment while celebrating diversity and inclusion.
- Qualifications: Experience in fast-paced settings and team leadership is essential.
The predicted salary is between 30000 - 40000 £ per year.
This job is with Virgin Media O2, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
As an Assistant Store Manager, you'll bring our core values to life with your team. Retail excellence will be the standard. With every decision you make you will put the customer at the heart of your thinking.
You will help create a successful, motivated and engaged team by leading, coaching, and inspiring. You will encourage team members to love the job they do and make each day better for our customers through personal experiences that count.
Who we are
The UK's fastest broadband network. The nation's best-loved mobile brand, and one of the UK's biggest companies. Accessible, inclusive and equitable for all.
Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. We build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves
- Experience working in a fast paced environment, not necessarily Retail.
- Experience in leading and developing teams.
- Experience delivering first class customer experiences.
- Experience following process and procedures.
- Experience delivering reviews and performance management.
- Experience working towards targets and driving success.
The other stuff we are looking for
- Strong communication and listening skills.
- The ability to change and adapt to the business needs.
- Experience in using systems and following processes.
- Experience adhering to key compliance requirements in relation to standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
What's in it for you
Our goal is to celebrate our people, their lives, and everything in-between. We aim to create a culture that empowers everyone to bring their best selves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2 gives you a reward package bursting with benefits and extras you can add if you'd like.
Next steps
If we feel that you belong, we'd love to learn about you and your experience. Once you submit an application, the next steps likely include a telephone conversation and an interview. If you need adjustments for the recruitment process, let us know.
Assistant Store Manager Cwmbran employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager Cwmbran
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Media O2's values and mission. This way, you can show how your experience aligns with their goals and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences have prepared you for the Assistant Store Manager role, especially in leading teams and delivering top-notch customer service.
✨Tip Number 3
Be ready to share your success stories! Think of specific examples where you've led a team or improved customer experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them memorable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager Cwmbran
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering first-class customer experiences and leading a motivated team. Share specific examples that highlight your passion for retail excellence.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'fast-paced environment' and 'team development', to show us you understand what we're looking for. This helps us see how you fit into our culture at Virgin Media O2.
Be Authentic: We value authenticity, so don’t be afraid to be yourself in your application. Share your unique experiences and perspectives that make you a great fit for our inclusive team. Remember, we want to know the real you!
Follow the Process: Make sure to follow the application process as outlined on our website. This shows us that you can adhere to procedures, which is key in our business. Plus, it makes it easier for us to review your application and get back to you quickly!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Values
Before your interview, take some time to understand Virgin Media O2's core values. They emphasise inclusivity and customer focus, so think about how your personal values align with theirs. Be ready to share examples of how you've put customers at the heart of your decisions in previous roles.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to lead and inspire a team. Prepare specific examples of how you've successfully led teams in the past, focusing on coaching and motivating others. Highlight any experiences where you’ve turned a challenging situation into a positive outcome for your team.
✨Demonstrate Customer-Centric Thinking
Since delivering first-class customer experiences is key, think of instances where you went above and beyond for a customer. Be ready to discuss how you handle feedback and adapt to meet customer needs, as this will show your commitment to creating memorable experiences.
✨Prepare for Process and Compliance Questions
Familiarise yourself with the processes and compliance standards relevant to retail management. Be prepared to discuss how you ensure adherence to health and safety, cash management, and stock management protocols. This will demonstrate your attention to detail and ability to follow procedures effectively.