At a Glance
- Tasks: Build and implement an enterprise-wide Jira platform, enhancing team collaboration and efficiency.
- Company: VoCoVo, a leader in innovative communication solutions for the retail sector.
- Benefits: Competitive salary, generous holiday, private medical insurance, and training opportunities.
- Other info: Diverse and inclusive workplace committed to your growth and success.
- Why this job: Join us to shape the future of communication in retail with cutting-edge technology.
- Qualifications: Hands-on experience with Jira and strong integration skills are essential.
The predicted salary is between 72000 - 72000 £ per year.
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly in the retail sector. Our flagship products create a connected store experience, enhancing efficiency and customer service.
As Jira Platform Engineer you will build, implement and take ownership of our enterprise-wide Jira platform. This role is largely hands-on, and you will work with an agreed architectural design to deliver the solution end-to-end, including workflows, data models, automations, integrations and APIs. You will play a key role in implementation, as well as in the ongoing ownership, governance, optimisation and continuous improvement of the platform once live. You will be comfortable working across the Atlassian ecosystem, including Jira, Jira Service Management, Jira Work Management and Jira Assets, creating a scalable, integrated platform that supports teams across VoCoVo.
A critical element of this role will focus on the design and build of integrations with external systems (such as HubSpot) using APIs, helping establish Jira as a central operational platform and trusted source of truth. The successful candidate will also support the onboarding of teams and help embed new ways of working across VoCoVo, ensuring the platform delivers long-term value and adoption.
What We're Looking For
- Deep hands-on experience building and configuring Jira platforms from the ground up, beyond day-to-day administration of existing environments.
- Experience across the Atlassian ecosystem, including Jira Service Management, Jira Work Management, Jira Assets and related plugins/tools.
- Previous experience building and scaling Jira as an enterprise-wide platform across multiple business functions.
- Experience in the design and implementation of integrations and APIs, particularly with external systems such as CRM, ERP or WMS platforms.
- Strong experience integrating Jira with platforms such as HubSpot or similar business systems.
- An excellent understanding of data architecture, relational linking and scalable system design principles.
- Experience using advanced Atlassian tooling and plugins such as ScriptRunner, Automation and Assets/Insight.
- Successfully implemented governance, standards and control frameworks within Jira environments.
- Ability to take architectural designs and translate them into scalable, robust, real-world solutions.
- Ability to onboard teams and drive adoption of new tools, processes and ways of working.
- Excellent stakeholder management and communication skills, with the ability to work confidently across both technical and non-technical teams.
Nice to Have
- Experience using Atlassian Confluence for documentation, collaboration and knowledge management.
- Familiarity with ITSM frameworks such as ITIL.
- Experience integrating Jira with ERP, WMS or BI platforms such as Power BI.
- Previous experience operating within a high-growth or scaling technology environment.
- Exposure to operational reporting, data visualisation and dash-boarding solutions.
What You'll Do
- Build and implement the Jira platform end-to-end in line with the agreed enterprise architecture.
- Configure and implement all workflows, issue types, fields, permissions and automations.
- Design and implement Jira Service Management, Jira Work Management and Jira Assets solutions.
- Build and manage integrations and APIs, including connections with systems such as HubSpot.
- Take ownership of all data structures, relationships and system design within Jira and Assets.
- Act as the gatekeeper for structural platform changes, ensuring consistency, scalability and best practice.
- Develop scalable templates, reusable components and standardised approaches to support teams across VoCoVo.
- Onboard teams through training, guidance and embedding new ways of working.
- Translate business and departmental requirements into effective solutions aligned to the wider enterprise model.
- Continuously improve, optimise and evolve the platform post-implementation.
- Establish and maintain best practices for Jira usage, governance, administration and long-term platform ownership.
What Does Success Look Like?
- 3-6 months: Core Jira platform successfully built and deployed, not just configured. JSM, JWM and Assets fully implemented with clear cross-functional use cases. Key integrations are live and functioning reliably. Standardised data structures and workflows embedded across initial departments. Strong adoption with teams actively using the platform. Governance model established with controlled, high-quality change management.
- Longer term: Jira operates as a fully integrated enterprise platform and single source of truth. Seamless data flow between Jira and external systems via APIs. High data integrity and consistent usage across all departments. Scalable framework supporting business growth and new use cases. Full adoption of JSM, JWM and Assets across VoCoVo. Measurable reduction in operational inefficiencies through automation and system design.
Salary £72,000 per year with an 8-month fixed-term contract equivalent of £48,000.
Benefits
- 25 days holiday + bank holidays (increases with years of service)
- Option to buy or sell 5 days holiday each year
- Sick pay – 8 weeks full pay, 4 weeks half pay
- Life assurance – (4 times basic pay)
- Private medical insurance
- Employee assistance programmes (EAP)
- Cycle2Work scheme
- Enhanced maternity & paternity package
- Child care scheme
- Training & development opportunities
- Company-organised events
- Pension (Royal London Group) 5% employer contribution matched
- Apple MacBook, wireless Magic Mouse and keyboard, monitor and headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.
Jira Platform Engineer in Chipping Norton employer: myGwork - LGBTQ+ Business Community
At VoCoVo, we pride ourselves on being an exceptional employer, offering a dynamic work culture that champions innovation and collaboration. As a Jira Platform Engineer, you will not only have the opportunity to shape our enterprise-wide platform but also benefit from extensive training and development opportunities, a generous holiday allowance, and a supportive environment that values diversity and inclusion. Located in a vibrant sector, we ensure our employees are equipped with the latest tools and resources, fostering both personal and professional growth while contributing to meaningful projects that enhance customer experiences.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Jira Platform Engineer in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups or webinars, and connect with current employees at VoCoVo. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work with Jira, don’t hesitate to share them during interviews. Real-life examples can make you stand out and show how you can add value to the team.
✨Tip Number 3
Prepare for those tricky questions! Brush up on common interview questions related to Jira and the Atlassian ecosystem. Think about how you can demonstrate your experience with integrations and APIs, as these are key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining VoCoVo and being part of our innovative team.
We think you need these skills to ace Jira Platform Engineer in Chipping Norton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Jira and the Atlassian ecosystem. We want to see how your skills align with what we're looking for, so don’t hold back on showcasing your hands-on experience!
Showcase Your Integrations Experience:Since this role involves building integrations with external systems like HubSpot, be sure to include specific examples of your past work in this area. We love seeing how you've tackled similar challenges before!
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and bullet points where possible to make it easy for us to see your qualifications at a glance. We appreciate a well-structured application.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Jira Inside Out
Make sure you have a deep understanding of Jira and its various components, especially Jira Service Management, Work Management, and Assets. Be ready to discuss your hands-on experience in building and configuring these platforms, as well as any integrations you've implemented with external systems like HubSpot.
✨Showcase Your Integration Skills
Prepare to talk about your experience with APIs and how you've successfully integrated Jira with other business systems. Highlight specific examples where your work has improved operational efficiency or data flow, as this will demonstrate your ability to create a central operational platform.
✨Communicate Clearly with Stakeholders
Since you'll be working across both technical and non-technical teams, practice explaining complex concepts in simple terms. Think of examples where you've successfully onboarded teams or driven adoption of new tools, as this will show your strong stakeholder management skills.
✨Emphasise Continuous Improvement
Be prepared to discuss how you've approached governance and optimisation in previous roles. Share specific strategies you've used to ensure long-term value from the platforms you've built, and how you've continuously evolved them post-implementation.
