Campaign Executive

Join to apply for the Campaign Executive role at myGwork - LGBTQ+ Business Community. This job is with Superdrug, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office, based by East Croydon station, is a fantastic environment filled with hundreds of brilliant personalities. We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit...a day includes:

• Managing sponsored products and display (on-site and off-site) advertising campaigns on behalf of leading Health & Beauty brands.
• Interface with Brand, In-House Media or External Media Agency teams.
• Setup campaigns in the platform, interfacing with internal AdOps teams where required.
• Monitor and optimise campaigns while they are running, ensuring advertisers meet their campaign objectives, maximise performance and re-invest.
• Provide post-campaign reporting.
• Solving any client issue/bug on campaign: troubleshooting issues and liaising and working closely with Business Intelligence and Technical Solutions team to go deeper.
• Performing admin tasks such as creating IOs and tickets.
• Delivering PCA's with clients demonstrating deep understanding of campaign performance and how best to optimise going forward.
• Provide world-class customer service to drive revenue with new and existing customers.
• Maintain extensive product knowledge through internal relationships across product and client service teams.
• Internally escalating any issues and concerns raised by clients.
• Work closely with our technology provider, Criteo.
• Understanding what our key competitors are doing in the digital space and developing plans to ensure we remain competitive.

Here's What You'll Need:

• Ideal candidates would have Retail Media experience but this is not essential.
• It is essential to have managed campaigns at a high performing agency, platform or in-house team.
• Knowledge of the Retail media landscape preferred.
• Knowledge of digital media landscape and language.
• Experience in a similar role.
• Entrepreneurial with the ability to influence key stakeholders to drive success.
• Experience in budget management and turning around campaigns within a fast-paced environment.
• You enjoy being client-facing and proactive!

Here's What's In It For You:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.
• Company pension matching and bonus.
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.