At a Glance
- Tasks: Deliver a top-notch service and be the friendly face of SJP for all visitors.
- Company: Join a dynamic team at SJP, known for its commitment to quality and relationships.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work environment.
- Other info: Opportunity to support exciting events and projects while building key relationships.
- Why this job: Be the first point of contact and make a lasting impression on clients and partners.
- Qualifications: Excellent communication skills and a passion for providing outstanding service.
The predicted salary is between 30000 - 40000 € per year.
To deliver a professional service, focusing on quality, service and relationships, and be the first point of contact for all visitors to the SJP buildings. Responsible for the handling of inbound calls to SJP's national switchboard, alongside the provision of specific administrative and operational support within the Partnership Directorate.
Who We're Looking For
We are looking for an excellent communicator, a fast learner, with a passion for providing a first class service; you will be highly organised, have excellent attention to detail, with a methodical and logical approach to work.
What You'll Be Doing
- Greet all Visitors, Clients and Partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure.
- Provide a professional switchboard service, re-directing calls as appropriate, collecting accurate messages and management of the voicemail functionality.
- Facilitate corporate meeting room bookings for employees and Partners.
- Ensure any facilities issues are raised in a timely manner and monitored accordingly.
- Coordinate and handle the bookings of visitor parking and electric vehicle charging arrangements alongside granting access into car parks via intercom system.
- Support the wider operations and Wealth Management teams with projects and administrative tasks.
- Where applicable provide on the ground support for events held in our SJP buildings.
- Build and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day‑to‑day queries.
- Develop an awareness of the Partnership Directorate business plan to ensure activity is aligned to delivery against our strategic priorities.
- Develop and review processes and ways of working to improve efficiency and adapt to business needs.
Essential Criteria
Strong IT capability in Microsoft Office: Word, Excel.
Cambridge - Front of House Operations Coordinator - 12month FTC employer: myGwork - LGBTQ+ Business Community
At SJP, we pride ourselves on fostering a collaborative and supportive work environment where every team member is valued. As a Front of House Operations Coordinator in Cambridge, you will enjoy a dynamic workplace that prioritises professional development and offers opportunities for growth within the Partnership Directorate. With a focus on quality service and strong relationships, you'll be part of a team that is dedicated to excellence and innovation, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Cambridge - Front of House Operations Coordinator - 12month FTC
✨Tip Number 1
Make sure you research the company and its values before your interview. We want to see that you understand what we do and how you can contribute to our mission of providing top-notch service.
✨Tip Number 2
Practice your communication skills! As a Front of House Operations Coordinator, you'll be the face of the company. We recommend role-playing common interview questions with a friend to boost your confidence.
✨Tip Number 3
Show us your organisational skills! Bring a portfolio or a digital device showcasing your past experiences and achievements. This will help us see how you can manage tasks and support our teams effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in our minds as we make our decision.
We think you need these skills to ace Cambridge - Front of House Operations Coordinator - 12month FTC
Some tips for your application 🫡
Show Off Your Communication Skills:Since we're looking for excellent communicators, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or front-of-house roles.
Be Organised and Detail-Oriented:Highlight your organisational skills and attention to detail in your application. Mention specific examples where you've successfully managed tasks or projects, as this will show us you're methodical and logical in your approach.
Tailor Your Application:Make sure to tailor your application to the job description. Use keywords from the listing, like 'first-class service' and 'administrative support', to demonstrate that you understand what we’re looking for and how you fit the bill.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities, like greeting visitors and managing the switchboard. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
As an excellent communicator, you’ll need to showcase this during the interview. Practice clear and concise answers, and don’t forget to ask questions! This shows your interest in the role and helps build rapport with the interviewer.
✨Demonstrate Your Organisational Skills
Being highly organised is crucial for this role. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will illustrate your methodical approach and attention to detail.
✨Build a Connection
Since building relationships is key, try to connect with the interviewer on a personal level. Find common ground or express genuine interest in their work. This can leave a lasting impression and show that you value teamwork and collaboration.
