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For Companies At a Glance
- Tasks: Lead buyer strategies and manage premium accounts for global events.
- Company: Join RX Global, a leader in events and exhibitions with an inclusive culture.
- Benefits: Generous holiday allowance, health benefits, and extensive learning resources.
- Why this job: Make a real impact by enhancing buyer experiences at exciting global events.
- Qualifications: Strong account management skills and a customer-first mindset required.
- Other info: Enjoy a healthy work/life balance with numerous wellbeing initiatives.
The predicted salary is between 36000 - 60000 £ per year.
RX Global is an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
About The Team
The Buyer Team delivers the High Value Visitor (HVV) strategy by attracting top-quality visitors to RX's global portfolio of events and managing end-to-end Hosted Buyer programmes. The team ensures buyers have a productive, seamless experience that drives satisfaction and advocacy.
About The Role
As part of the Buyer Team, you will lead the development and execution of hosted buyer strategies, manage premium buyer accounts, and drive commercial value across RX's global Travel event portfolio. You will build and maintain strong relationships with high-value buyers, enhance their event journeys, and ensure alignment with exhibitor engagement objectives.
Responsibilities
- Strategic Account Management: Develop and implement visitor recruitment strategies aligned with event goals and segmentation.
- High-value buyer management: Manage high-value individual and group buyer accounts, ensuring satisfaction, retention, and strong event ROI.
- Stakeholder Engagement: Partner with Sales, Marketing, and Tech teams to optimise matchmaking and improve CRM-driven customer experience.
- Insight Delivery: Analyse buyer data to guide programme enhancements and present insights to leadership.
- Onsite Hosting: Support major events onsite, resolving issues in real time and representing the RX brand.
- Mentorship: Provide guidance to junior team members and support a collaborative, high-performing culture.
Requirements
- Account Management: Proven ability to manage global accounts, build trust, and communicate clearly and persuasively.
- Customer First Mindset: Strong commitment to delivering exceptional customer service and experience.
- Analytical & Problem-Solving Skills: Ability to interpret data, identify issues, and develop effective solutions.
- Project & Time Management: Ability to manage multiple projects, set priorities, and meet deadlines efficiently.
Work In a Way That Works For You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working For You
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
- Generous holiday allowance with the option to buy additional days
- Health screening, eye care vouchers and private medical benefits
- Wellbeing programs
- Life assurance
- Access to a competitive contributory pension scheme
- Save As You Earn share option scheme
- Travel Season ticket loan
- Electric Vehicle Scheme
- Optional Dental Insurance
- Maternity, paternity and shared parental leave
- Employee Assistance Programme
- Access to emergency care for both the elderly and children
- RECARES days, giving you time to support the charities and causes that matter to you
- Access to employee resource groups with dedicated time to volunteer
- Access to extensive learning and development resources
- Access to employee discounts scheme via Perks at Work
About The Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers.
For more information, visit www.rxglobal.com.
Buyer Account Manager employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Buyer Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might help you land that Buyer Account Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with recruiters or hiring managers, make sure to highlight your account management experience and customer-first mindset. Share specific examples of how you've driven satisfaction and ROI in past roles.
✨Tip Number 3
Prepare for interviews by researching RX Global and their events. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining RX Global and ready to contribute to their mission of creating exceptional event experiences.
We think you need these skills to ace Buyer Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Buyer Account Manager role. Highlight your experience in account management and customer service, as these are key to what we’re looking for at RX Global.
Showcase Your Analytical Skills: We love data-driven insights! Include examples of how you've used data to enhance customer experiences or improve strategies in your previous roles. This will show us you can deliver the insights we need.
Demonstrate Your Customer First Mindset: In your application, share specific instances where you’ve gone above and beyond for customers. We want to see that you truly understand the importance of delivering exceptional service.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Buyer Strategies
Before the interview, dive deep into RX Global's hosted buyer strategies. Familiarise yourself with their approach to managing high-value accounts and how they enhance buyer experiences. This will show your genuine interest and understanding of the role.
✨Showcase Your Customer First Mindset
Prepare examples that highlight your commitment to exceptional customer service. Think of specific instances where you went above and beyond for a client or resolved a challenging situation. This will demonstrate your alignment with the company's values.
✨Be Data Savvy
Brush up on your analytical skills! Be ready to discuss how you've used data to drive decisions in past roles. Consider bringing insights from previous experiences that could relate to improving buyer engagement or event ROI.
✨Engage with Stakeholders
Think about how you’ve collaborated with different teams in the past. Prepare to discuss your experience in stakeholder engagement and how you can optimise matchmaking between buyers and exhibitors. This will show your ability to work cross-functionally.
