At a Glance
- Tasks: Create a welcoming environment and support daily operations in a dynamic office.
- Company: Join Rapport Guest Services, a diverse and inclusive employer with a people-first culture.
- Benefits: Enjoy travel discounts, wellness programs, and a contributory pension scheme.
- Other info: Unlock endless learning opportunities and celebrate excellence with WOW Awards.
- Why this job: Be part of a Fortune Global 500 company and make a real impact every day.
- Qualifications: Outgoing personality with excellent communication skills and a passion for guest service.
The predicted salary is between 19100 - 19100 £ per year.
This job is with Rapport Guest Services, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are recruiting an Office Coordinator to be part of the Rapport team, based at our client’s office in Bristol. You will be part of a large and diverse team supporting our client: a Fortune Global 500 company, where excellence and creativity are the norm daily.
Type of contract: Part-time, Permanent
Hours: 26 per week (Monday-Friday, over 3 days on a shift rota basis)
Salary: £19,100 per annum
What will you get?
- Financial freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
- Secure your future: Benefit from a contributory pension scheme for a stable financial tomorrow.
- Health matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
- Thrive personally & professionally: Unlock endless learning and development opportunities to elevate your career!
- Celebrate excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
- Give back to community: Take one paid day off annually to support a cause you’re passionate about!
Main Responsibilities
- Providing an exceptional warm and welcoming working environment to internal and external stakeholders.
- Ensuring the smooth running of the day‑to‑day operations on the floor.
- Completing floor walks and audits to ensure tidiness and clear desk policy and monitoring/managing the efficient use of the office space.
- Supporting with meetings and events from planning and administration of the event, to placing catering orders, liaising with other departments, and ensuring trackers and reports are continuously updated.
- Reporting maintenance/cleaning issues to the service desk and following up on their progress.
- Engaging in individual and the team’s training as required.
The ideal candidate will
- Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall, Stronger Together.
- Have an outgoing personality and be able to easily build rapport with key stakeholders (internal, external and VIPs).
- Have an excellent command of English, verbal and written.
- Be innovative, adaptable, flexible, proactive, organised, detail-oriented, process-driven, and resourceful with a can‑do attitude.
- Maintain a professional, polite, and considerate manner at all times and act as a role model for the team.
- Display excellent personal presentation and interpersonal skills.
- Have passion to deliver excellent guest service in everything that they do.
- Preferably, have previous customer service experience in a similar role within a luxury hotel, premium airlines, or corporate environment.
About Us
Rapport Guest Services is a multi‑award‑winning company, delivering front‑and‑back‑of‑house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people‑first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.
Office Coordinator - Bristol - Part-time employer: myGwork - LGBTQ+ Business Community
Rapport Guest Services is an exceptional employer that prioritises inclusivity and employee wellbeing, making it a fantastic place to work as an Office Coordinator in Bristol. With a strong focus on personal and professional growth, employees benefit from extensive learning opportunities, wellness programmes, and a supportive work culture that celebrates excellence through initiatives like the WOW Awards. Additionally, the company offers unique perks such as travel discounts, a contributory pension scheme, and a paid day off for community service, ensuring a fulfilling and rewarding work experience.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator - Bristol - Part-time
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Rapport Guest Services. Check out their values and see how you can align your experiences with what they stand for. This will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your outgoing personality and how you build rapport, as these are key traits they're looking for.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally, as first impressions matter. A polished appearance shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Office Coordinator - Bristol - Part-time
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our values at Rapport.
Tailor Your Application:Make sure to customise your application for the Office Coordinator position. Highlight your relevant experience and skills that match the job description, especially your customer service background and ability to build rapport.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Culture
Before your interview, take some time to research Rapport Guest Services and their values. Understanding their commitment to inclusion and excellence will help you align your answers with what they’re looking for. Show that you share their values by giving examples from your past experiences.
✨Prepare for Scenario Questions
Given the role involves supporting meetings and ensuring a welcoming environment, be ready to discuss how you would handle specific scenarios. Think about times when you’ve had to manage multiple tasks or resolve conflicts, and prepare to share those stories in a clear and concise manner.
✨Showcase Your Communication Skills
As an Office Coordinator, excellent verbal and written communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask at the end of the interview to demonstrate your engagement and interest in the role.
✨Dress the Part
First impressions matter! Make sure to dress professionally and appropriately for the interview. A polished appearance not only reflects your seriousness about the position but also aligns with the professional standards expected in a corporate environment like theirs.
