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For Companies At a Glance
- Tasks: Manage calls and service requests while delivering exceptional client support.
- Company: Leading catering and support services company in Bridlington.
- Benefits: Competitive pay, great perks, and learning opportunities.
- Why this job: Join a supportive team and enhance your skills in a dynamic environment.
- Qualifications: Strong telephone manner, organisation skills, and ability to work under pressure.
The predicted salary is between 10 - 13 £ per hour.
A leading catering and support services company in Bridlington is seeking a dedicated Help Desk Operator. This part-time role involves managing incoming calls and service requests, ensuring exceptional client delivery standards.
The ideal candidate will possess:
- a strong telephone manner
- exceptional organization skills
- the ability to work under pressure while maintaining confidentiality
Join us for competitive pay, great perks, and unrivalled opportunities for learning and development in a supportive environment.
Part-Time Help Desk Operator: Fast, Friendly Support in Bridlington employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Help Desk Operator: Fast, Friendly Support in Bridlington
✨Tip Number 1
Make sure to practice your phone skills! Since this role is all about managing calls, we recommend doing mock calls with friends or family. This will help you sound confident and friendly when you get that interview.
✨Tip Number 2
Research the company before your interview. Knowing about their services and values will show that you're genuinely interested in the role. Plus, it’ll give you some great talking points to impress them!
✨Tip Number 3
Prepare for common interview questions related to customer service. Think about how you would handle difficult situations or manage multiple requests at once. We want you to shine under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you ace the process and land that part-time gig!
We think you need these skills to ace Part-Time Help Desk Operator: Fast, Friendly Support in Bridlington
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about fast, friendly support, make sure your written application reflects your strong telephone manner. Use clear and concise language, and don’t shy away from showing a bit of personality!
Highlight Your Organisational Skills: We want to see how you manage tasks under pressure. In your application, mention any relevant experiences where you’ve juggled multiple responsibilities while keeping everything organised and running smoothly.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that professionalism is key. Strike a balance in your tone—be approachable but also demonstrate your understanding of confidentiality and client service standards.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Master Your Telephone Manner
Since this role heavily relies on phone communication, practice your telephone manner before the interview. Try to sound friendly and professional, as if you were speaking to a client. You can even record yourself to hear how you come across!
✨Showcase Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise effectively. Think of specific examples from your past experiences where you successfully juggled responsibilities, especially under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Understand Client Delivery Standards
Research what exceptional client delivery looks like in the catering and support services industry. Be ready to share your thoughts on how you would ensure high standards in your role. This shows that you’re not just interested in the job, but also in contributing positively to the company’s reputation.
✨Prepare for Confidentiality Questions
Given the importance of confidentiality in this role, think about how you would handle sensitive information. Prepare to answer questions about your understanding of confidentiality and provide examples of how you've maintained it in previous roles. This will highlight your professionalism and trustworthiness.
