Technical Support Assistant in Bridgwater

Technical Support Assistant in Bridgwater

Bridgwater Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
myGwork - LGBTQ+ Business Community

At a Glance

  • Tasks: Support technical teams in resolving complex construction issues and enhance project delivery.
  • Company: Mace, an inclusive employer committed to diversity and excellence.
  • Benefits: Flexible working options, a supportive environment, and opportunities for personal growth.
  • Other info: Great career development opportunities in a collaborative and innovative setting.
  • Why this job: Join a dynamic team and make a real impact in the construction industry.
  • Qualifications: Admin experience, strong communication skills, and a proactive attitude.

The predicted salary is between 30000 - 40000 £ per year.

Overview

This job is with Mace, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition.

The project

Join us as a Technical Support Assistant, contributing to complex construction topics at HPC and you’ll be helping us to make sure we continue to deliver technical excellence for the project. The successful applicant will be a key member of the wider technical branch of the joint design office (JDO) operating as part of a team responsible for resolving critical, cross-discipline design issues and engaging multidisciplinary specialists. The role offers exposure to a broad spectrum of people across the project, championing excellence through organisation, great communication, collaboration, administrative best practices, and challenging the status quo.

You’ll Be Responsible For

  • Being an organised motivated individual able to communicate clearly and effectively with a variety of stakeholders.
  • Being proactive in everything you do.
  • Attending and actively contributing to meetings when required.
  • Building working relationships with JDO stakeholders, delivery teams and construction partners to facilitate administrative best practice.
  • Using your keen eye for detail to present healthy challenge.
  • Delivering accurate information to the Technical Managers.
  • Challenging the status quo and always looking for improvements.

You’ll Need To Have

  • Admin or coordination experience.
  • Well organised and able to track actions and documents.
  • Comfortable dealing with contractors and internal teams.
  • Able to produce simple weekly updates.
  • Able to create and update presentation slides for team meetings.
  • Confident organising meetings and managing diaries.
  • Good general IT skills (Outlook, Word, Excel, PowerPoint).
  • Previous experience working in the nuclear industry.
  • Experience in a technical, engineering, or site environment.
  • Exposure to audits, surveillance, or SQEP activities.
  • Experience supporting engineers or technical teams.

Our values

  • Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
  • Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
  • Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
  • Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable within the role.

Technical Support Assistant in Bridgwater employer: myGwork - LGBTQ+ Business Community

Mace is an exceptional employer that prioritises inclusivity and employee wellbeing, making it a fantastic place for individuals seeking to grow in the technical support field. With a strong commitment to safety, integrity, and client focus, Mace fosters a collaborative work culture where employees are encouraged to challenge the status quo and pursue continuous improvement. Located at HPC, this role offers unique opportunities to engage with multidisciplinary teams and contribute to groundbreaking projects, ensuring that every team member can excel and make a meaningful impact.
myGwork - LGBTQ+ Business Community

Contact Detail:

myGwork - LGBTQ+ Business Community Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Assistant in Bridgwater

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those connected to Mace. Use platforms like LinkedIn to connect and engage with current employees. A friendly chat can sometimes lead to insider tips or even a referral!

✨Tip Number 2

Prepare for interviews by researching Mace’s projects and values. Show that you understand their mission and how you can contribute as a Technical Support Assistant. Tailor your responses to highlight your organisational skills and proactive attitude.

✨Tip Number 3

Practice your communication skills! Since the role involves liaising with various stakeholders, being able to articulate your thoughts clearly is key. Consider mock interviews or practice sessions with friends to boost your confidence.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Mace. Keep an eye on the job listings and apply early!

We think you need these skills to ace Technical Support Assistant in Bridgwater

Organisational Skills
Communication Skills
Proactivity
Stakeholder Engagement
Attention to Detail
Administrative Best Practices
IT Skills (Outlook, Word, Excel, PowerPoint)
Coordination Experience
Meeting Management
Technical Support Experience
Experience in the Nuclear Industry
Exposure to Audits and Surveillance
Collaboration Skills
Ability to Produce Updates and Presentations

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience for the Technical Support Assistant role. Use keywords from the job description to show that you understand what Mace is looking for.

Show Off Your Communication Skills: Since this role involves a lot of interaction with various stakeholders, emphasise your communication skills in your application. Share examples of how you've effectively communicated in previous roles or projects.

Highlight Your Organisational Skills: Being organised is key for this position. In your application, mention any tools or methods you use to stay organised, and provide examples of how you've successfully managed tasks or projects in the past.

Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people and shows your enthusiasm for joining Mace. Plus, it’s super easy!

How to prepare for a job interview at myGwork - LGBTQ+ Business Community

✨Know Your Stuff

Make sure you understand the technical aspects of the role. Brush up on your knowledge of construction processes, especially in a nuclear environment. Familiarise yourself with common challenges faced in technical support and think about how you would address them.

✨Show Off Your Organisational Skills

Since the role requires strong organisational abilities, be ready to discuss your experience with tracking actions and documents. Bring examples of how you've successfully managed meetings or coordinated with teams in the past to demonstrate your skills.

✨Communicate Clearly

Effective communication is key for this position. Practice articulating your thoughts clearly and concisely. Be prepared to explain how you would engage with various stakeholders and resolve cross-discipline design issues.

✨Embrace the Challenge

Mace values those who challenge the status quo. Think of instances where you've identified areas for improvement in your previous roles. Be ready to share these examples and discuss how you can bring that mindset to the Technical Support Assistant position.

Technical Support Assistant in Bridgwater
myGwork - LGBTQ+ Business Community
Location: Bridgwater

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