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- Tasks: Lead and mentor a team to create an amazing student living experience.
- Company: Yugo, a global leader in student housing with a focus on inclusivity.
- Benefits: Competitive salary, bonus, 5 weeks leave, wellness day, and social events.
- Why this job: Shape the future of student living while working in a dynamic environment.
- Qualifications: Experience in hospitality or student accommodation and strong communication skills.
- Other info: Join a supportive team and enjoy excellent career growth opportunities.
The predicted salary is between 28000 - 34000 £ per year.
This job is with Yugo, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Overview:
- Location: Rothesay House, Bournemouth (New building)
- Hours: 40 hours per week
- Type: Permanent
- Salary: £32,000 - £34,000
Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo we like to do things differently. It’s about people, planet, and passion.
We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who relish not knowing how things are going to turn out but are up for the ride anyway - they make the most of the opportunities they’re given and create their own opportunities even if none are given - they shape the future for themselves and for others.
We are currently on the lookout for an experienced Residence Manager to join the team in our state-of-the-art purpose-built student housing, located in Bournemouth with 96 beds. It’s a big job, but you will be part of a team of awesome Residence Managers across the globe, who will support you to ensure we are consistent in the service we provide to our students.
Responsibilities:
- Use your upbeat, outgoing personality to lead, mentor and guide the team to ensure that the student space is running smoothly.
- Take full responsibility of the budget and P&L, and the financial performance of the student space.
- Follow up on all sales opportunities and ensure the student space is at capacity through short term and long term lets.
- Manage the overall presentation of the property through regular inspections and working with your team.
- Handle complaints and offer excellent customer service to your students.
- Ensure core operating procedures are adhered to, providing a safe secure home to our students.
- Maintain and develop relationships with key players at the local universities, as well as internal and external suppliers.
- Manage health and safety responsibilities as set out in Section 7 of the Health and Safety at Work Etc. Act 1974.
- Act as the responsible person for water hygiene, ensuring safe management and compliance of site water systems.
Qualifications:
- Relevant experience running a residence within hotels, hospitality, or student accommodation.
- Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
- Experience within a fast paced, target driven environment with strong focus on sales and marketing.
Benefits:
- Competitive salary with annual discretionary bonus.
- 5 weeks’ annual leave.
- Additional ‘YuDay’ which is a paid day off every year to support your wellness journey.
- Subsidised Health care & employee assistant program.
- Cycle to work scheme.
- Social events and more.
So, if you are currently looking to get stuck into an exciting new opportunity where no two days are the same, we would love to hear from you. Click apply now. We can’t wait to meet you.
Residence Manager in Bournemouth employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residence Manager in Bournemouth
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Yugo on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Yugo's values and mission. Show us how your passion for student housing aligns with their goals. We love seeing candidates who genuinely connect with our vision!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your upbeat side show!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Yugo family!
We think you need these skills to ace Residence Manager in Bournemouth
Some tips for your application 🫡
Show Your Personality: When writing your application, let your upbeat and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV!
Tailor Your Application: Make sure to tailor your application specifically for the Residence Manager role at Yugo. Highlight your relevant experience in student accommodation or hospitality, and how it aligns with our mission to create amazing spaces for students.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary to make your achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Before the interview, make sure you understand Yugo's mission and values. Familiarise yourself with their approach to student housing and how they prioritise people, planet, and passion. This will help you align your answers with what they’re looking for.
✨Show Off Your Personality
As a Residence Manager, your upbeat and outgoing personality is key. During the interview, let your character shine through. Share stories that highlight your interpersonal skills and how you've built relationships in previous roles.
✨Be Ready with Examples
Prepare specific examples of how you've managed budgets, handled complaints, or improved customer service in past positions. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges they face in the role, or how they measure success. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
