At a Glance
- Tasks: Provide top-notch customer service and resolve enquiries across multiple channels.
- Company: Join AEG Europe, a leader in the LGBTQ+ business community.
- Benefits: Enjoy perks like free shows and climbing The O2, plus a thorough induction.
- Other info: Flexible hours with weekend shifts; great opportunity for personal growth.
- Why this job: Be part of an inclusive team and make a difference in customer experiences.
- Qualifications: Previous contact centre experience and a passion for customer service.
The predicted salary is between 24000 - 30000 € per year.
myGwork – LGBTQ+ Business Community presents an opportunity at AEG Europe for a Customer Advisor based in Birmingham. This role involves providing exceptional customer service and resolving enquiries across various channels. Previous experience in a contact centre is essential.
A thorough induction ensures successful integration into the company culture, including training and enticing perks such as a free show or climbing The O2. This position requires flexibility, working five days a week including weekends.
Ticketing & Customer Advisor (UK) - 6 Month Contract in Birmingham employer: myGwork - LGBTQ+ Business Community
AEG Europe is an outstanding employer that prioritises inclusivity and employee satisfaction, making it a fantastic place for those seeking a rewarding career in customer service. With a vibrant work culture in Birmingham, employees enjoy comprehensive training, exciting perks like free shows, and ample opportunities for personal and professional growth within the dynamic events industry.
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Ticketing & Customer Advisor (UK) - 6 Month Contract in Birmingham
✨Tip Number 1
Get to know the company culture before your interview. Check out AEG Europe's social media and website to see what they're all about. This will help you connect with them during your chat and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle tricky situations or difficult customers. We all know that being a Customer Advisor means being on your toes, so having a few examples ready can really impress.
✨Tip Number 3
Don’t forget to highlight your flexibility! Since this role requires working weekends, make sure to mention your availability and willingness to adapt. It shows you're ready to jump in and be part of the team.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to land that job, so using our platform ensures your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Ticketing & Customer Advisor (UK) - 6 Month Contract in Birmingham
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any previous experience in customer service, especially in a contact centre. We want to see how you've handled enquiries and resolved issues, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the role of Ticketing & Customer Advisor. Mention why you’re excited about working with AEG Europe and how you fit into their culture.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know the Company Inside Out
Before your interview, take some time to research AEG Europe and its values. Understanding their commitment to customer service and the LGBTQ+ community will help you align your answers with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your previous contact centre experience where you resolved customer issues effectively. Highlight your ability to handle enquiries across various channels, as this is crucial for the role.
✨Demonstrate Flexibility and Team Spirit
Since the job requires working weekends and being part of a team, be ready to discuss how you manage your schedule and collaborate with others. Share instances where you adapted to changing situations or supported your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and company culture. Inquire about the training process or what a typical day looks like for a Customer Advisor at AEG Europe.
