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- Tasks: Support the nursing team and ensure smooth clinic operations for fertility treatments.
- Company: Join HCA UK, a leading healthcare provider with a focus on exceptional care.
- Benefits: Enjoy 25 days holiday, private healthcare, and a supportive work environment.
- Other info: Flexible working arrangements available to support your needs.
- Why this job: Make a real difference in patients' lives while advancing your career in healthcare.
- Qualifications: Previous admin experience in a fertility clinic and strong communication skills.
The predicted salary is between 30000 - 36000 £ per year.
Location: The Lister Fertility Clinic at The Portland
Hours: Full time, 37.5 hours per week
Shifts: Monday - Friday, 0800 - 1600
Permanent Employment
Salary: £30,484 per annum + excellent benefits
We’re looking for an Administrator to support the nursing team at The Lister Fertility Clinic. The post holder will help ensure the smooth running of the clinic, assisting couples and single patients undergoing fertility treatments and managing medical notes. You will maintain effective communication between patients, staff and satellite services, upholding the highest standard of clinical practice and patient care.
What You’ll Do
- Answer the nursing phone line, manage non‑clinical queries, appointment changes and escalations of clinical queries to support patients in a timely manner.
- Scan, upload and archive medical records.
- Send initial consent forms and emails to patients and partners to commence treatment.
- Assist senior staff in coordinating activities within the unit.
- Liaise with clinicians, nurses and paramedical staff to enhance patients’ treatment and care.
- Maintain a safe and welcoming clinical area for patients, visitors and staff.
- Manage store inventory and equipment, requisition supplies, repairs and replacements as required.
- Stay up‑to‑date with current nursing practice and HCA International and HFEA guidelines.
- Enter patient information and treatment cycles into the computer system and maintain it as required.
- Resolve complaints where possible; otherwise, escalate to the LFCP Manager or senior staff.
What You’ll Bring
- Previous administration experience within a fertility clinic (essential).
- Computer literacy.
- Excellent communication skills.
Why HCA UK?
Originally founded over 50 years ago by Dr Thomas Frist, HCA has become one of the world’s leading healthcare providers. In the UK, we are one of the largest providers of privately funded healthcare, investing over £500 million in state‑of‑the‑art treatments, technology and staff well‑being. As part of a large multisite, established group, you’ll enjoy unrivalled opportunities for career progression through internal and external courses and a supportive work environment that prioritises both mental and physical health.
Benefits
- 25 days holiday per year (plus bank holidays), increasing with service, with option to buy or sell leave.
- Private healthcare insurance at our leading hospitals.
- Private pension contribution that increases with length of service.
- Season ticket loan and cycle‑to‑work scheme.
- Group life assurance from day one.
- Critical illness cover.
- Enhanced maternity and paternity pay.
- Corporate staff discount for all facilities, including maternity packages at The Portland.
- Comprehensive flexible health, protection and lifestyle benefits.
- Discounts with over 800 major retailers.
Culture and values
At HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and experiences each of us brings, fostering an environment where everyone feels seen, heard and supported.
Unique and Individual: We recognise and value everyone as unique and individual.
Kindness and compassion: We treat people with kindness and compassion.
Honesty, integrity and fairness: We act with absolute honesty, integrity and fairness.
Loyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignity.
Reasonable adjustments
As a Disability Confident organisation, we invite you to discuss flexible working arrangements and reasonable adjustments throughout the recruitment process and in the workplace.
IVF Administrator in Ayr employer: myGwork - LGBTQ+ Business Community
Contact Detail:
myGwork - LGBTQ+ Business Community Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IVF Administrator in Ayr
✨Tip Number 1
Network like a pro! Reach out to people in the fertility field, especially those at The Lister Fertility Clinic. A friendly chat can open doors and give you insights that might just land you that interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of IVF processes and patient care. We want to see you shine, so practice answering common questions and think about how your previous experience fits into the role.
✨Tip Number 3
Show your passion for patient care! During interviews, share stories that highlight your commitment to supporting patients through their journeys. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace IVF Administrator in Ayr
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IVF Administrator role. Highlight your previous administration experience in a fertility clinic and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting patients in their fertility journey. Share specific examples of how you've excelled in similar roles, and don’t forget to mention your excellent communication skills.
Showcase Your Computer Skills: Since computer literacy is key for this role, make sure to highlight your proficiency with relevant software and systems. If you've worked with medical records or patient management systems before, let us know – we love tech-savvy candidates!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at myGwork - LGBTQ+ Business Community
✨Know Your Stuff
Make sure you brush up on your knowledge of fertility treatments and the specific role of an IVF Administrator. Familiarise yourself with the clinic's services and any recent advancements in the field. This will show that you're genuinely interested and prepared.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with patients and staff, be ready to demonstrate your excellent communication skills. Think of examples from your past experience where you effectively managed queries or resolved complaints, as this will highlight your ability to maintain a smooth operation.
✨Be Organised and Detail-Oriented
As an IVF Administrator, attention to detail is crucial. Prepare to discuss how you manage tasks like scanning and archiving medical records or coordinating activities within a unit. Bring examples of how you've successfully handled similar responsibilities in previous roles.
✨Emphasise Your Team Spirit
This position requires liaising with various healthcare professionals, so it's important to convey your ability to work well in a team. Share experiences where you collaborated with others to enhance patient care, showing that you can contribute positively to the clinic's environment.