At a Glance
- Tasks: Manage invoicing and cash collection for 200-400 accounts, resolving payment issues.
- Company: Join Thermo Fisher Scientific, a leader in biotechnology and an inclusive LGBTQ+ employer.
- Benefits: Enjoy a standard Monday to Friday schedule with opportunities for professional growth.
- Other info: Opportunity to mentor new team members and apply process improvement techniques.
- Why this job: Be part of a supportive team that values integrity and collaboration while making a social impact.
- Qualifications: Requires a high school diploma and 5+ years in collections or finance; strong communication skills essential.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Accounts Receivable Representative role at myGwork - LGBTQ+ Business Community
Join to apply for the Accounts Receivable Representative role at myGwork - LGBTQ+ Business Community
This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
The Accounts Receivable Representative is responsible for resolving internal and external issues that delay invoice payments through direct customer interaction. This role involves managing the entire process from invoicing to cash collection and serving as the primary contact for problem resolution within a portfolio of 200-400 accounts, totaling upwards of $20M.
Key Responsibilities
- Communicate professionally in both written and verbal forms.
- Efficiently handle a high volume of email communication and phone contacts.
- Understand customer billing platforms to identify and resolve issues.
- Apply key Excel functions to enhance collection efficiencies for large customers.
- Leverage relationships across departments and business units to improve problem resolution and drive action plan completion.
- Proactively identify problems and potential risks, formulate solutions, and develop and implement action plans.
- Drive accountability by addressing delinquency issues within the customer and the organization.
- Effectively adapt to changes in priorities based on business needs.
- Consistently achieve or exceed established goals.
- Identify and escalate changes in customer behavior indicating increased risk of delinquency or default.
- Work independently with minimal direction, adhering to guidelines and company policies.
- Support the development and implementation of onboarding content for new team members.
- Apply Practical Process Improvement techniques to identify and address root causes of problems.
- Mentor and support other team members.
- Bachelor’s degree in a business field preferred.
- Excellent written and verbal communication skills for effective interaction via phone and email; professional and customer-focused manner with attention to detail.
- Goal-oriented with a high degree of integrity.
- Background in collections, customer service, or finance, with analytical skills necessary to reconcile customer trade accounts.
- Ability to work effectively with team members in an open environment.
- Proficiency in MS Office (Word, Excel, and Outlook), Oracle, and Cognos.
- Willingness to travel up to 20%.
- High School Diploma.
- 5+ years of experience in collections and/or business, or an equivalent combination of education and experience.
- Experience in business-to-business collections, customer service, or finance, with the analytical skills necessary to reconcile customer trade accounts.
- Proficiency in MS Office (Word, Excel, and Outlook).
- Excellent written and verbal communication skills for effective interaction via phone and email.
- High degree of integrity and ability to work well in a team environment.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Accounting/Auditing and FinanceIndustries
Biotechnology
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#J-18808-LjbffrAccounts Receivable Representative employer: myGwork - LGBTQ+ Business Community
Thermo Fisher Scientific is an exceptional employer that champions inclusivity and diversity, making it a welcoming workplace for all, especially within the LGBTQ+ community. With a strong focus on employee growth, you will have access to mentorship opportunities and practical process improvement initiatives that enhance your professional development. The supportive work culture encourages collaboration and innovation, ensuring that every team member can thrive while contributing to meaningful projects in the biotechnology sector.
Contact Details:
myGwork - LGBTQ+ Business Community Recruitment Team
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