At a Glance
- Tasks: Coordinate spare parts requests and ensure smooth order processing.
- Company: Join a dynamic team at Future Prospects Group in Newark.
- Benefits: Enjoy an early finish on Fridays and free parking.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the go-to person for customers and make a real difference.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newark, Notts
Job Type: Full Time, Permanent
Spares Coordinator
£Attractive Salary
Future Prospects Group are pleased to be working with our client to help them find their Spares Coordinator. You will act as the primary point of contact for customers requiring spare parts. You will work closely with customers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion.
THE ROLE
- Customer Liaison - handling incoming customer spare’s requests in a prompt, friendly and professional manner.
- Coordinate orders from receipt through to completion, liaising with internal departments, and customers throughout.
- Prepare accurate quotations for spares and issue them to customers in line with internal processes.
- Resolving any queries or complaints.
- Ensure any invoice related queries are dealt with in a timely manner.
- Administration - ensuring the system and Spare’s project files are kept up to date.
- Assisting the Service Manager in various tasks.
- Attend Training Courses as and when required.
THE CANDIDATE
- Previous experience in a similar technical service role.
- Excellent verbal and written communication skills.
- Experience working in a customer service or customer facing environment.
- Proven experience in a coordinating role is essential.
- A good standard of literacy and numeracy.
- Demonstrable ability to plan, organise and prioritise work.
- Be neat and methodical in their work.
- Good systems knowledge with ERP systems (E.g. SAGE, SAP, Oracle).
- Good Microsoft Office skills with strong Excel skills.
- An understanding of health and safety legislation.
- Ability to build great rapport with customers, team members and the wider business.
- Be able to work with minimal supervision and to specific deadlines.
- Able to juggle multiple tasks and remain calm under pressure.
- Flexible and willing to do overtime.
THE BENEFITS
- Early finish on a Friday.
- Free parking.
Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.
Spares Coordinator employer: myfutureprospects.com
At Future Prospects, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and customer satisfaction. Located in Newark, our Spares Coordinator role provides opportunities for professional growth, with benefits such as an early finish on Fridays and free parking, ensuring a balanced work-life experience. Join us to be part of a dynamic team where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Spares Coordinator
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Some tips for your application 🫡
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Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at myfutureprospects.com
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with myfutureprospects.com.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show myfutureprospects.com that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at myfutureprospects.com. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
