At a Glance
- Tasks: Coordinate spare parts requests and ensure smooth order processing.
- Company: Join a dynamic team at Future Prospects Group in Newark.
- Benefits: Enjoy an early finish on Fridays and free parking.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Be the go-to person for customers and make a real difference.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Newark, Notts
Job Type: Full Time, Permanent
Spares Coordinator
£Attractive Salary
Future Prospects Group are pleased to be working with our client to help them find their Spares Coordinator. You will act as the primary point of contact for customers requiring spare parts. You will work closely with customers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion.
THE ROLE
- Customer Liaison - handling incoming customer spare’s requests in a prompt, friendly and professional manner.
- Coordinate orders from receipt through to completion, liaising with internal departments, and customers throughout.
- Prepare accurate quotations for spares and issue them to customers in line with internal processes.
- Resolving any queries or complaints.
- Ensure any invoice related queries are dealt with in a timely manner.
- Administration - ensuring the system and Spare’s project files are kept up to date.
- Assisting the Service Manager in various tasks.
- Attend Training Courses as and when required.
THE CANDIDATE
- Previous experience in a similar technical service role.
- Excellent verbal and written communication skills.
- Experience working in a customer service or customer facing environment.
- Proven experience in a coordinating role is essential.
- A good standard of literacy and numeracy.
- Demonstrable ability to plan, organise and prioritise work.
- Be neat and methodical in their work.
- Good systems knowledge with ERP systems (E.g. SAGE, SAP, Oracle).
- Good Microsoft Office skills with strong Excel skills.
- An understanding of health and safety legislation.
- Ability to build great rapport with customers, team members and the wider business.
- Be able to work with minimal supervision and to specific deadlines.
- Able to juggle multiple tasks and remain calm under pressure.
- Flexible and willing to do overtime.
THE BENEFITS
- Early finish on a Friday.
- Free parking.
Thank you for your interest in this vacancy and good luck with your application. If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.
Spares Coordinator employer: myfutureprospects.com
Future Prospects Group is an excellent employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong focus on employee development, you will have access to ongoing training and growth opportunities, all while working in a supportive team that values your contributions. Located in a vibrant area, the company also provides competitive benefits and a culture that encourages work-life balance, making it an ideal place for professionals seeking meaningful and rewarding careers.
