At a Glance
- Tasks: Lead and develop facilities management contracts, ensuring operational excellence and financial performance.
- Company: Dynamic company focused on innovative facilities management solutions.
- Benefits: Competitive salary, private healthcare, life insurance, and generous leave policies.
- Other info: Frequent travel required; immediate start available.
- Why this job: Shape contract success and deliver outstanding customer service in a thriving environment.
- Qualifications: 5+ years managerial experience in Hard Services and strong leadership skills required.
The predicted salary is between 42000 - 84000 € per year.
Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance. The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs. The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills. This is an opportunity to shape contract success and deliver outstanding customer service.
Deliverables / Outcomes:
- Lead, manage, develop Facilities Management contracts, ensuring financial and operational targets are achieved and exceeded.
- Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects.
- Optimise staffing structures across contracts to balance cost efficiency with service excellence.
- Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively.
- Ensure full compliance with client and company Health & Safety policies and procedures.
- Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation.
- Prepare and present monthly contract performance reports to clients.
- Support contract mobilisation as required.
- Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met.
- Introduce innovative solutions to maximise additional works and support clients' environmental objectives.
- Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives.
Skills, Experience & Qualifications Needed:
- Minimum 5 years experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services.
- Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement.
- IOSH or NEBOSH qualified (or equivalent Health & Safety certification).
- Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act.
- Practical experience in recruitment, team development, and line management.
- Analytical mindset with vision and commitment to service innovation.
- Excellent leadership and people management skills, with a strong focus on customer service.
Location: St Albans, on-site
Travel: Frequent travel between designated operational sites is required as part of this role. Applicants must hold a valid driver's license.
Start date: Immediate
Duration: Permanent
Salary Package: up to GBP70,000 per annum (depending on experience)
Company Benefits:
- Private Healthcare (BUPA)
- Life Insurance
- Pension Scheme
- 23 days annual leave plus Bank Holidays
- Additional Time Off: a day off for your birthday and an extra day for Mental Health Awareness
Application Deadline: Open until filled; early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
Right to work: Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support.
Contracts Manager employer: Myfm
Our client is an exceptional employer, offering a dynamic work environment in St Albans where innovation and excellence are at the forefront of facilities management. With a strong focus on employee growth, they provide comprehensive benefits including private healthcare, life insurance, and generous annual leave, alongside unique perks like additional time off for birthdays and mental health awareness. This role not only allows you to lead impactful projects but also fosters a culture of continuous improvement and high performance, making it a rewarding opportunity for those looking to make a significant difference in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Contracts Manager
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. We all know that sometimes it’s not just what you know, but who you know!
✨Ace the Interview
Prepare for your interviews by researching the company and understanding their values and goals. We recommend practising common interview questions and having examples ready that showcase your leadership skills and experience in Hard Services. Confidence is key, so show them why you’re the perfect fit!
✨Follow Up
After your interview, don’t forget to send a thank-you email! It’s a great way to express your appreciation for the opportunity and reiterate your interest in the role. We believe this small gesture can make a big difference in leaving a lasting impression.
✨Apply Through Our Website
When you find a job that excites you, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for talented individuals like you to join our team and help us drive success in facilities management.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the FM Contracts Manager role. Highlight your managerial experience in Hard Services and any relevant qualifications like IOSH or NEBOSH. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven strategic growth and delivered high-quality services in previous positions. Let us know what makes you tick!
Showcase Your Leadership Skills:We’re keen on exceptional leadership skills, so don’t hold back! In your application, mention instances where you've led teams to success or fostered a culture of high performance. We love hearing about your achievements and how you motivate others.
Apply Through Our Website:To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Myfm
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the specifics of facilities management contracts, especially in Hard Services. Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) that are relevant to the role, as this will show your potential employer that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you motivated your team to achieve high performance or implemented innovative solutions. This is your chance to demonstrate your exceptional leadership skills and how they align with the company's goals.
✨Be Ready to Discuss Financial Acumen
Since the role involves developing financial plans and managing budgets, be prepared to discuss your experience with financial performance. Bring specific examples of how you've driven revenue growth or managed costs effectively in previous roles. This will highlight your analytical mindset and commitment to operational excellence.
✨Understand Health & Safety Regulations
Given the importance of compliance in this role, brush up on relevant health and safety regulations, including the Health & Safety at Work Act. Be ready to discuss your IOSH or NEBOSH qualifications and how you've applied this knowledge in real-world scenarios to ensure a safe working environment.
