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- Tasks: Lead and develop facilities management contracts, ensuring operational excellence and financial performance.
- Company: Dynamic company focused on innovative facilities management solutions.
- Benefits: Competitive salary, private healthcare, life insurance, pension scheme, and extra leave for your birthday.
- Why this job: Shape contract success and deliver outstanding customer service in a fast-paced environment.
- Qualifications: 5+ years managerial experience in Hard Services and IOSH or NEBOSH certification.
- Other info: Frequent travel required; excellent career growth opportunities await!
The predicted salary is between 42000 - 84000 £ per year.
Our client is seeking an experienced FM Contracts Manager to lead and develop facilities management contracts within a Hard Services arena, ensuring operational excellence and financial performance. The role involves driving strategic growth, optimising staffing structures, and delivering high-quality services in line with KPIs and SLAs. The ideal candidate will have proven managerial experience in Hard Services, strong technical knowledge of building services, IOSH or equivalent Health & Safety training, and exceptional leadership skills. This is an opportunity to shape contract success and deliver outstanding customer service.
FM Contracts Manager Deliverables / Outcomes (include but are not limited to):
- Lead, manage, and develop Facilities Management contracts, ensuring all financial and operational targets are achieved and exceeded.
- Drive strategic growth by identifying opportunities to increase turnover, profitability, and service offerings, securing contract renewals and additional projects.
- Optimise staffing structures across contracts to balance cost efficiency with service excellence.
- Develop and deliver financial plans that drive revenue growth, meet profit targets, reduce Work in Progress (WiP), and manage debt effectively.
- Ensure full compliance with client and company Health & Safety policies and procedures.
- Oversee contract delivery in line with specifications, including PPM and reactive tasks, KPI and SLA adherence, accurate costing, invoicing, and maintaining auditable site documentation.
- Prepare and present monthly contract performance reports to clients.
- Support contract mobilisation as required.
- Provide day-to-day accountability to clients, with direct line management of the Facilities team and oversight of subcontractors, ensuring financial and operational commitments are met.
- Introduce innovative solutions to maximise additional works and support clients' environmental objectives.
- Champion continuous improvement through the Quality Management System, ensuring compliance with statutory and regulatory requirements and achievement of quality objectives.
Skills, Experience & Qualifications Needed:
- Minimum 5 years experience in a managerial role at Contract Manager level within Hard Services, ideally in Corporate Services.
- Proven ability to lead, develop, and motivate teams, fostering a culture of high performance and continuous improvement.
- IOSH or NEBOSH qualified (or equivalent Health & Safety certification).
- Strong technical knowledge of building services, environmental control measures, statutory requirements, and the Health & Safety at Work Act.
- Practical experience in recruitment, team development, and line management.
- Analytical mindset with vision and commitment to service innovation.
- Excellent leadership and people management skills, with a strong focus on customer service.
Location: St Albans, on-site
Travel: Frequent travel between designated operational sites is required as part of this role. Applicants must hold a valid driver's license.
Start date: Immediate
Duration: Permanent
Salary: Package up to £70,000 per annum (depending on experience)
Company Benefits:
- Private Healthcare (BUPA)
- Life Insurance
- Pension Scheme
- 23 days annual leave plus Bank Holidays
- Additional Time Off: a day off for your birthday and an extra day for Mental Health Awareness
Application Deadline: Open until filled; early application is encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
*** Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support ***
Contracts Manager in Saint Albans employer: Myfm Ltd
Contact Detail:
Myfm Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Contracts Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its contracts. Understand their KPIs and SLAs, and think about how your experience aligns with their goals. This will help you stand out as someone who’s genuinely interested in driving their success.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams and driven performance in previous roles. This is your chance to demonstrate that you can lead and develop high-performing teams in the Hard Services arena.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that Contracts Manager role!
We think you need these skills to ace Contracts Manager in Saint Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the FM Contracts Manager role. Highlight your managerial experience in Hard Services and any relevant qualifications like IOSH or NEBOSH. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven strategic growth and delivered high-quality services in previous positions.
Showcase Your Leadership Skills: We’re keen on exceptional leadership skills, so don’t hold back! Include examples of how you’ve motivated teams and fostered a culture of high performance. This will help us see your potential impact on our team.
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your application and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Myfm Ltd
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the specifics of facilities management contracts, especially in Hard Services. Brush up on key performance indicators (KPIs) and service level agreements (SLAs) relevant to the role, as this will show your potential employer that you're not just familiar with the terms but can also apply them effectively.
✨Showcase Your Leadership Skills
Prepare examples that highlight your managerial experience and how you've successfully led teams in the past. Think about times when you motivated your team or improved performance. This is your chance to demonstrate your exceptional leadership skills and how you foster a culture of high performance.
✨Be Ready to Discuss Financial Acumen
Since the role involves developing financial plans and driving revenue growth, be prepared to discuss your experience with budgeting, cost management, and achieving profit targets. Bring specific examples of how you've optimised financial performance in previous roles to the table.
✨Emphasise Health & Safety Knowledge
With the importance of compliance in Health & Safety policies, ensure you can talk confidently about your IOSH or NEBOSH qualifications. Be ready to discuss how you've implemented safety measures in past projects and how you plan to uphold these standards in the new role.