At a Glance
- Tasks: Lead and develop multi-site facilities management contracts across the UK.
- Company: Dynamic company offering a hybrid working environment and strong growth potential.
- Benefits: Competitive salary, private healthcare, pension, and vehicle allowance.
- Other info: Immediate start with potential for permanent position and extensive travel required.
- Why this job: Make a real impact in a visible leadership role with opportunities for career advancement.
- Qualifications: Experience in operations management within facilities management and strong client relationship skills.
The predicted salary is between 60000 - 60000 £ per year.
Location: Fleet, Hampshire (Hybrid Working)
Travel: UK-wide travel required. A valid UK driving licence and access to a reliable vehicle are essential.
Start date: Immediate
Duration: 4 months initially, with a strong likelihood of extension and a genuine opportunity to transition into a permanent role.
Salary: £60,000 per annum (DOE) + company benefits
Company Benefits:
- Company pension
- Private healthcare
- Company vehicle allowance
- Hybrid working
Summary of the Operations Manager Role:
Our client is seeking an experienced Operations Manager to lead and develop a portfolio of multi-site facilities management contracts across the UK. This is a highly visible role requiring a commercially focused and customer-centric leader who can ensure operational excellence, maintain strong client relationships, and deliver contractual commitments across multiple service lines.
The successful candidate will be responsible for the profitable, efficient and compliant delivery of services, whilst supporting business growth, continuous improvement initiatives and long-term customer retention. This role requires an individual who can lead multi-skilled operational teams, manage client expectations, drive service improvements and create value beyond contractual obligations.
Operations Manager - Key Responsibilities:
- Lead the operational delivery of multiple facilities management contracts across a national portfolio.
- Ensure contractual obligations, service levels and customer expectations are consistently achieved or exceeded.
- Develop and maintain strong client relationships through regular engagement, reporting and performance reviews.
- Manage full P&L accountability across assigned contracts, ensuring budgets, revenue and profitability targets are achieved.
- Produce accurate operational and commercial reports, forecasts and performance updates for internal and external stakeholders.
- Identify opportunities for contract growth, service enhancement and operational efficiencies.
- Support business development activities, including tenders, proposals, presentations and customer retention initiatives.
- Lead, develop and motivate Site Managers, Supervisors and operational teams to deliver high levels of performance.
- Ensure appropriate resource planning and operational cover across all sites.
- Manage subcontractor performance and ensure compliance with agreed service levels, KPIs and contractual requirements.
- Maintain effective communication across operational, commercial and support functions.
- Drive a culture of continuous improvement, accountability and customer service excellence.
- Ensure all services are delivered safely and in accordance with relevant legislation, industry standards and company procedures.
- Maintain compliance with quality management systems, health and safety requirements and operational governance processes.
- Ensure timely management of quotations, proposals, variations and client requests.
- Monitor debt, overdue invoices and financial performance to support strong cash flow management.
- Support the mobilisation of new contracts and services, working closely with internal and external stakeholders to ensure successful delivery.
Skills, Experience & Qualifications:
- Proven experience in an Operations Manager, Regional Manager, Contract Manager or similar leadership role within Facilities Management.
- Strong understanding of Hard FM service delivery, with broader FM operational experience (advantageous).
- Experience managing multi-site and multi-client contract portfolios.
- Demonstrable P&L management, budgeting and commercial accountability experience.
- Strong client relationship management and stakeholder engagement skills.
- Experience leading and developing operational management teams.
- Knowledge of contract management, SLA delivery and KPI performance management.
- Understanding of health and safety legislation, quality systems and operational compliance requirements.
- Experience managing subcontractors and supplier performance.
- Strong communication, leadership and decision-making skills.
- Ability to identify operational improvements and implement customer-focused solutions.
- Experience supporting business development, tender submissions and commercial growth initiatives would be advantageous.
- Proficient in Microsoft Office and operational reporting systems.
- Full UK driving licence and willingness to travel extensively across the UK.
Application Deadline: Open until filled – early applications are encouraged as we review applications throughout the advertising period and reserve the right to close the advert early, subject to the volume of applications received.
Applicants must have full and ongoing right to work in the UK. We do not offer visa sponsorship or accept candidates requiring future visa support.
Reference: 508
Facilities Operations Manager in Southampton employer: myfm - Flexible Management Services
As a Facilities Operations Manager with our client, you will join a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary, hybrid working options, and comprehensive benefits including private healthcare and a company pension, this role offers a unique opportunity to lead multi-site operations while fostering strong client relationships across the UK. The company's commitment to continuous improvement and operational excellence ensures that you will be part of a forward-thinking team dedicated to delivering exceptional service.
Contact Details:
myfm - Flexible Management Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Operations Manager in Southampton
✨Get to Know the Local Scene
Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.
✨Leverage Industry Events
Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!
✨Be Ready to Flex Your Skills
In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!
✨Apply through Our Website!
Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!
We think you need these skills to ace Facilities Operations Manager in Southampton
Some tips for your application 🫡
Show Off Your Logistics Know-How:When applying for a Facilities Operations Manager in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!
Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.
Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.
Why You Want This Role:In your cover letter, express why you're interested in this temporary position at myfm - Flexible Management Services. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!
How to prepare for a job interview at myfm - Flexible Management Services
✨Know Your Supply Chain Basics
Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.
✨Showcase Problem-Solving Skills
Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.
✨Stay Flexible and Open-Minded
As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.
✨Get Familiar with Logistics Tools
Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at myfm - Flexible Management Services and demonstrate your readiness to engage with their systems right away.
