At a Glance
- Tasks: Lead a dynamic team to deliver luxury beauty experiences and achieve sales targets.
- Company: Join Lancôme, a global leader in innovative beauty solutions.
- Benefits: Enjoy generous product allowances, staff discounts, and ongoing training.
- Other info: Thrive in a supportive culture that celebrates diversity and ambition.
- Why this job: Be part of a prestigious brand that values empowerment and sustainability.
- Qualifications: Experience in retail management and a passion for beauty.
The predicted salary is between 31500 - 38500 £ per year.
Permanent part time position, 30 hours per week.
As Counter Manager, you will drive business performance, lead a high-performing team, and deliver exceptional luxury experiences across skincare, makeup, and fragrance. With a focus on personalised service and client connection, you’ll represent Lancôme’s commitment to elegance, empowerment, and cutting-edge beauty solutions.
About the role:
- Lead and inspire the team to achieve and exceed sales targets, service KPIs, and business objectives.
- Deliver personalised skincare, makeup, and fragrance consultations aligned with Lancôme’s luxury service standards.
- Build strong client relationships through exceptional clienteling, follow-ups, and tailored beauty experiences.
- Coach, mentor, and develop team members to elevate product knowledge, service delivery, and confidence.
- Manage daily counter operations, including rostering, reporting, and performance reviews.
- Maintain stock levels, inventory accuracy, and ensure efficient product replenishment.
- Ensure the counter is visually merchandised and maintained to reflect Lancôme’s premium image.
- Collaborate with store management and Lancôme field teams to implement marketing campaigns, activations, and events.
- Foster a supportive, professional, and high-performance team culture.
- Represent Lancôme’s brand values of elegance, innovation, and empowerment in every client and team interaction.
Benefit to you:
- Work for a Global Luxury Brand – Be part of one of the world’s most prestigious and innovative beauty houses.
- Ongoing Training & Development – Access expert-led skincare education, treatment training, and career development programs.
- Generous Product Allowances & Staff Discounts – Experience Lancôme’s iconic skincare, makeup, and fragrance at exclusive team rates.
- Supportive & Empowering Team Culture – Thrive in a collaborative environment that values inclusivity, confidence, and self-expression.
- Commitment to Sustainability & Diversity – Work for a brand that champions sustainability, empowerment, and positive change.
- Recognition & Incentives – Be rewarded for your performance through incentives, awards, and team celebrations.
At Myer, you are more than an employee, you are a valued member of a team. We celebrate ambition, excellence, and passion. We believe in balance, flexibility, and supporting your journey, wherever it may lead. Join us. Elevate beauty. Inspire confidence.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner will be considered a direct candidate application to Myer and no fee will be payable.
Applications close: 13 Sep 2026 AUS Eastern Standard Time.
Lancôme Counter Manager employer: Myer
At Myer, we pride ourselves on being more than just a workplace; we are a community that values each Team Member's contributions and aspirations. Located in the vibrant Eastern Creek Distribution Centre, we offer competitive benefits such as team member discounts, skill development, and clear career progression opportunities, all within a supportive and flexible work environment. Join us to experience a meaningful career where your growth is our priority, and together, we can achieve great things.
StudySmarter Expert Advice🤫
We think this is how you could land Lancôme Counter Manager
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Myer, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Lancôme Counter Manager
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Myer that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Myer will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Myer and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Myer
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Myer, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Myer!
