At a Glance
- Tasks: Protect the store by preventing theft and supporting the team in delivering excellent service.
- Company: Join Myer, a beloved Australian retailer with a rich history and a commitment to community.
- Benefits: Enjoy generous discounts, wellness perks, and a supportive work-life balance.
- Why this job: Be part of a culture that values your ideas and helps you grow in your career.
- Qualifications: Must hold a Security License and First-aid Certificate; experience in security is a plus.
- Other info: Flexible hours and opportunities for career progression await you!
Job no: 943740
Work type: Permanent / Full time
Location: Doncaster
We are currently seeking a Loss Prevention Officer, to work within Myer Doncaster. The successful candidates will be responsible for reducing shrinkage by detecting and deterring theft, ensuring efficient and compliant loss prevention activities and supporting the Selling & Service Team Members in delivering service excellence.
- Full-time Permanent position offering stability but providing work-life balance with a Business hours – 2 week ongoing roster
- Generous discounts on big brands!
- Ongoing development, coaching and training to progress into a Loss Prevention Covert Officer!
About the Role:
- Support the achievement of the store’s shrinkage financial imperatives and strategic objectives
- Advocate and action national shrinkage reduction tactics
- Educate retail team members on Loss prevention strategy, focuses, actions, results and processes
- Ensure building and team security including providing a visible Loss Prevention presence and utilisation of store technology (CCTV, merchandise protection, source tagging, etc.) and other related activities
- Maintenance of Loss Prevention administration and reporting
- Conducting Loss Prevention and Compliance checks
- Identification and communication of shrinkage trends and issues
- Liaise and maintain professional relationships with local police and centre security
- Investigation of loss prevention risks and incident, including attending Court a witness where needed and generally supporting police activity relevant to criminal incidents
- Policy compliant Apprehension of offenders.
About You:
- Hold a current Security License and First-aid Certificate
- Experience relative to loss prevention, security and customer service advantageous
- Certificate II in Security Operations
- Understanding and application of policies and procedures
- Experience with computer applications
- Numeracy skills with understanding of financials
- Understanding of Police procedures
To be considered for this position you will need to be available to work across our key store trading hours, including every second weekend.
Benefits to you:
- Generous Team Member discounts on all Myer products, both instore and online.
- A supportive leadership team
- Corporate Wellness discounts with WHEREFIT & Medibank giving you discounted memberships for Gyms, Pilates, Meal Kits and more
- Succession planning that is taken seriously – just ask some of our senior leaders who started as Christmas Casuals!We pride ourselves on our career success stories which stem from great culture and ongoing development.
- Recognition and rewards program
- We give back!Our Myer Community Fund raises and donates approximately 1.5 million dollars each year to support the work of our charity 60+ partners..
About Us:
From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.
Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.
Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.
Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.
Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.
Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.
Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.
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Retail Security Officer employer: Myer Pty Ltd
Contact Detail:
Myer Pty Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Officer
✨Tip Number 1
Familiarise yourself with loss prevention strategies and techniques. Understanding how to detect and deter theft will not only help you in the role but also impress the hiring team during your discussions.
✨Tip Number 2
Network with current or former employees of Myer, especially those in security or loss prevention roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during interviews.
✨Tip Number 3
Stay updated on local crime trends and police procedures related to retail theft. This knowledge can demonstrate your commitment to the role and your proactive approach to loss prevention.
✨Tip Number 4
Prepare to discuss your experience with technology used in loss prevention, such as CCTV and merchandise protection systems. Being able to articulate your familiarity with these tools can set you apart from other candidates.
We think you need these skills to ace Retail Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Security Officer position. Tailor your application to highlight relevant experience in loss prevention, security, and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles related to security or loss prevention. Mention specific achievements or situations where you successfully deterred theft or improved security measures.
Showcase Your Skills: Make sure to include skills that are pertinent to the role, such as your current Security License, First-aid Certificate, and familiarity with CCTV and other security technologies. This will demonstrate your readiness for the position.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for working at Myer. Mention how you align with their values and commitment to community and teamwork.
How to prepare for a job interview at Myer Pty Ltd
✨Know Your Security Basics
Brush up on your knowledge of security protocols and loss prevention strategies. Be prepared to discuss how you would handle theft situations and the importance of maintaining a visible presence in the store.
✨Demonstrate Customer Service Skills
As a Retail Security Officer, you'll need to balance security with customer service. Share examples of how you've successfully interacted with customers while ensuring their safety and the store's security.
✨Familiarise Yourself with Technology
Understand the technology used in loss prevention, such as CCTV and merchandise protection systems. Be ready to explain how you would utilise these tools effectively in your role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about potential shrinkage issues or theft incidents and how you would address them, showcasing your problem-solving skills and adherence to policies.