myenergi is seeking a Service & Warranty Associate to manage warranty assessments, replacements and repairs from intake to resolution. You will gather evidence, check eligibility and coordinate outcomes across channels (phone, email, ticketing) using Zendesk and related tools.
You will own multiple cases, communicate clearly, maintain records and escalate complex issues to the Service & Warranty Lead while delivering excellent customer care for installers, partners and customers.
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Global Service & Warranty Lead in Grimsby employer: myenergi
At myenergi, we pride ourselves on being a forward-thinking employer that champions innovation and sustainability. Our collaborative work culture fosters empowerment and personal growth, offering employees the chance to contribute meaningfully to a greener future while enjoying benefits like private medical insurance, generous holiday allowances, and career development opportunities. Located in a vibrant environment, we provide a supportive atmosphere where every team member can thrive and make a real impact.
