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- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn £12.97-£13.97 per hour, enjoy 25 days holiday, and access health support.
- Other info: Stable hours, great work-life balance, and opportunities for career growth.
- Why this job: Make a real difference by helping people smile in a friendly environment.
- Qualifications: Friendly, organised, and great at multitasking; training provided.
The predicted salary is between 27000 - 29000 £ per year.
Your future, as a receptionist at mydentist. You’ll be joining us at our Ipswich Rosehill Centre practice. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is 24 hours per week - 3 days out of 6 (2x evenings and 1 day shift per week and 1x Saturday a month). As a receptionist, you’ll be based on site in our practice, so home working is not possible.
Our practice offers:
- Brand new state of the art practice
- Supportive and experienced team
- A convenient location, the nearest bus stop is on Nice Street, and the Nice Town train station is a 10-minute walk
- Parking is available
mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer:
- £12.97-£13.97 per hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- Stable hours and a great work life balance
What you’ll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team. Click to apply now!
Receptionist in Suffolk employer: mydentist
Contact Detail:
mydentist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Suffolk
✨Tip Number 1
First things first, make sure you know the ins and outs of mydentist. Familiarise yourself with our services and values so you can chat confidently about them during your interview. It shows you’re genuinely interested and ready to be part of the team!
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more at ease when it comes to handling customer queries and managing phone calls, which are key parts of the job.
✨Tip Number 3
Don’t underestimate the power of a friendly smile! Whether it’s in person or over the phone, showing warmth and approachability can make all the difference. Remember, you’re the face of our practice, so let your personality shine through!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing team. Let’s get you started on this exciting journey together!
We think you need these skills to ace Receptionist in Suffolk
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character and enthusiasm for the role.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or reception roles. We’re looking for someone who can build relationships and manage tasks efficiently, so connect your past experiences to what we do at mydentist.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and qualifications are easy to spot. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and the Ipswich Rosehill Centre practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission of helping the nation smile.
✨Showcase Your Customer Service Skills
As a receptionist, outstanding customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you can demonstrate your friendly, caring, and compassionate nature during the interview.
✨Practice Multitasking Scenarios
Given the fast-paced environment, be ready to discuss how you handle multiple tasks at once. You might even want to role-play common scenarios, like managing phone calls while greeting patients. This will help you convey your organisational skills and ability to work towards KPIs effectively.
✨Prepare for Challenging Situations
Interviews often include questions about handling difficult situations. Think of a time when you diffused a challenging scenario, whether it was with a customer or a colleague. Be ready to explain your thought process and the outcome, showcasing your problem-solving skills and calm demeanour.