At a Glance
- Tasks: Lead smooth transitions from projects to business as usual, ensuring service quality and support.
- Company: Join mydentist, the UK's leading dental network with a supportive IT team.
- Benefits: Enjoy competitive salary, paid holidays, health benefits, and exclusive discounts.
- Other info: Hybrid working, free parking, and a vibrant office environment await you.
- Why this job: Make a real impact in transforming dental services while developing your career.
- Qualifications: Experience in managing service transitions and cloud-based systems is essential.
The predicted salary is between 35000 - 45000 £ per year.
Your future, as a Service Design Transition Manager at mydentist. The role is an FTC for 12 months initially. Full-time hours (37 across Monday - Friday). Hybrid working arrangements ideally based 1 day per week in our Support Centre in Kearsley (M26 1GG) and ad hoc around this as per business requirements.
Joining our supportive and growing IT team. When based in the office, you will benefit from free onsite parking, and Kearsley train station is just a short walk away. With an on-site mini market shop and casual seating space inside and outside (for the sunnier days).
Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and we’re always there for one another.
Your future, your benefits:
- Competitive salary
- Paid holidays
- Health and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessions
- Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a year
- Recognition schemes, including Support Centre Heroes and service awards
Your future, your role:
As a Service Design Transition Manager, you’ll be:
- Ensuring a smooth transition from project/programme to BAU, integral to defining service acceptance criteria, which determines when the project team can be stood down
- Defining the service transition strategy and approach, ensuring all services have appropriate support models, SLAs and knowledge bases in place
- Coordinating the development and negotiation of contracts with Application Management Services (AMS) partners
- Leading service acceptance reviews to confirm that new or changed services meet design, operational and business requirements
- Collaborating closely with programme managers, project teams, business stakeholders and IT operations to ensure a smooth handover of services
You will need:
- Proven experience in managing service transitions within complex digital transformation or technology change programmes
- Experience in cloud-based CRM or ERP system transitions
- Background in managed service environments or enterprise-scale service delivery
- Experience working in businesses with multi-site operations
Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.
Your future starts here. Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another.
Click to apply now!
Service Design Transition Manager in Radcliffe employer: mydentist
At mydentist, we pride ourselves on being a supportive and inclusive employer, where your career can flourish alongside your personal life. With competitive salaries, health benefits, and a vibrant work culture that encourages collaboration and respect, you will find yourself in an environment that values your contributions. Located in Kearsley, our Support Centre offers convenient amenities like free parking and easy access to public transport, making it an ideal place to grow as a Service Design Transition Manager while enjoying the perks of a leading dental network.
StudySmarter Expert Advice🤫
We think this is how you could land Service Design Transition Manager in Radcliffe
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like mydentist.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at mydentist.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like mydentist, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Design Transition Manager in Radcliffe
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at mydentist.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at mydentist.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to mydentist. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at mydentist. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at mydentist
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research mydentist’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
