At a Glance
- Tasks: Be the friendly voice for patients, managing appointments and providing top-notch customer service.
- Company: Join mydentist, the UK's leading dental network with a supportive team culture.
- Benefits: Enjoy competitive pay, 27 days holiday, health perks, and amazing discounts.
- Other info: Flexible part-time hours with full training and growth opportunities.
- Why this job: Make a real difference in patients' lives while developing your skills in a caring environment.
- Qualifications: Customer service experience, strong communication skills, and a proactive attitude.
The predicted salary is between 26775 - 27100 £ per year.
Your future, as a Patient Services Advisor at mydentist.
Part time hours - 32 per week in our Support Centre M26 1GG (open to 16 hours per week). Full training and support provided, working alongside an experienced team. You will benefit from free onsite parking, and Kearsley train station is just a short walk away with an on-site mini market shop and casual seating space inside and outside (for the sunnier days).
Shift Pattern:
- Monday 8 - 5
- Tuesday 8 - 5
- Wednesday 1 - 5
- Thursday 1 - 5
- Friday 8 - 5
Your future, with us:
Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and we’re always there for one another.
Your future, your benefits:
- Competitive salary
- Holidays rising to 27 days per year with service (plus bank holidays)
- Annual support centre bonus
- Health and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessions
- Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a year
- Recognition scheme, including Support Centre Heroes and service awards
Your future, your role:
As a Patient Services Advisor, you'll be:
- The first line of contact for practices and answering calls received by patients within the designated KPI’s
- Ensuring that all appointments are booked/amended/cancelled accurately and efficiently in line with company procedures
- Building effective and successful working relationships with the practice teams to ensure that practice and patient problems are resolved quickly
- Providing assistance and advice to patients within the designated scope of training provided
- Providing help, support and excellent customer service to patients
You will:
- Have great customer service experience
- Strong written and verbal communication skills
- Time management skills
- Be a confident IT user with experience working with Microsoft Office
- Be hard-working with a professional and proactive attitude
- Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.
Your future starts here:
Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another.
Patient Services Advisor in Radcliffe employer: mydentist
Mydentist is an exceptional employer, offering self-employed Oral Surgeons the chance to thrive in a supportive environment in Scarborough. With a generous 50% revenue split on private work and access to the largest clinical support network in UK dentistry, you will benefit from significant referral opportunities and dedicated career development resources, ensuring your professional growth is prioritised.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Advisor in Radcliffe
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Patient Services Advisor in Radcliffe
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at mydentist, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at mydentist
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at mydentist.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at mydentist.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at mydentist can really resonate with interviewers and show your commitment to the field.
