At a Glance
- Tasks: Lead teams to enhance operational performance and patient experience in a dynamic dental network.
- Company: Join mydentist, the UK's leading dental network with a supportive culture.
- Benefits: Enjoy up to 30 days holiday, bonuses, health perks, and exclusive discounts.
- Other info: Flexible location with opportunities for travel and career growth.
- Why this job: Make a real impact on patient care while developing your leadership skills.
- Qualifications: Experience in operational leadership and change management, preferably in healthcare or retail.
The predicted salary is between 50000 - 60000 £ per year.
Your future, as an Operational Lead at mydentist. A full-time and permanent role. Flexible on location, but the successful candidate must be willing to travel to our Support Centre in Kearsley - M26 1GG, as well as ad hoc practice visits as per role requirements.
The Operational Lead will play a key role in delivering mydentist’s strategy by working with field teams to deliver budget targets and ensure change initiatives deliver sustainable and measurable improvements in operational performance, patient experience, and colleague engagement.
Whilst based in the Support Centre, you will benefit from free onsite parking, and Kearsley train station is just a short walk away, with an on-site mini market shop and casual seating space inside and outside (for the sunnier days).
Your future, with us
Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and we’re always there for one another.
Your future, your benefits
- Holidays rising to 30 days per year with service (plus bank holidays)
- Annual Support Centre bonus scheme
- Annual car allowance
- Health and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessions
- Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a year
- Recognition schemes, including Support Centre Heroes and service awards
Your future, your role
As an Operational Lead, you’ll be:
- Leading a small project team, including the line management of a senior project manager and an integration manager
- Leading multidisciplinary teams to drive the performance of key practices across the mydentist estate
- Providing regular updates to the Exec and Senior leadership team, including risks and opportunities and progress against budget and key KPIs
- Working collaboratively with Practice Managers, Area managers, Directors and Central teams to embed new ways of working
- Supporting continuous improvement by identifying opportunities to improve efficiency, quality, and patient outcomes
- Providing operational insight and challenging to ensure transformation initiatives are practical and scalable
- Leading the operational implementation of transformation initiatives across practices and support functions
- Acting as the bridge between strategy, transformation design, and day-to-day operational delivery
- Supporting the planning, execution, and tracking of transformation programmes to ensure benefits are realised
- Identifying operational risks, dependencies, and barriers to change, and proactively managing them
- Completing business cases where investment (CAPEX or OPEX) is required for a new service/product
You will have:
- Proven experience in an operational leadership role, ideally within healthcare, dental, retail, or a multi-site environment
- Experience supporting or delivering large-scale change or transformation initiatives
- Strong understanding of operational processes and performance management
- Excellent stakeholder management and communication skills
- Ability to balance strategic thinking with hands-on delivery
- Strong problem-solving and analytical skills
- Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.
Your future starts here
Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another. Click to apply now!
Operational Lead in Radcliffe employer: mydentist
At mydentist, we pride ourselves on being the UK's leading dental network, offering a supportive and inclusive work environment where you can thrive as an Operational Lead. With flexible working arrangements, generous holiday allowances, and a focus on employee well-being, you'll find ample opportunities for personal and professional growth while contributing to meaningful change in patient care. Our Kearsley Support Centre features convenient amenities and a collaborative culture that empowers you to make a real impact in the dental industry.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Lead in Radcliffe
✨Tip Number 1
Network like a pro! Reach out to current or former employees at mydentist on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research mydentist’s recent projects and initiatives. This shows you’re genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your experience aligns with the Operational Lead role and how you can drive change effectively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Operational Lead in Radcliffe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Operational Lead role. Highlight your operational leadership experience and any relevant transformation initiatives you've been part of. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Be sure to mention specific examples of your achievements in operational performance and stakeholder management.
Showcase Your Problem-Solving Skills:In your application, don’t shy away from discussing challenges you've faced and how you overcame them. We love candidates who can think on their feet and provide practical solutions, especially in a fast-paced environment like ours.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, we’re excited to see what you can bring to mydentist!
How to prepare for a job interview at mydentist
✨Know the Company Inside Out
Before your interview, make sure you research mydentist thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As an Operational Lead, you'll likely face scenario-based questions that assess your problem-solving skills. Think of examples from your past experience where you've successfully led change or improved operational performance, and be ready to discuss them in detail.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership approach and how you manage teams. Highlight your experience in leading multidisciplinary teams and how you foster collaboration. This is crucial for a role that involves working with various stakeholders.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the challenges the team is currently facing or how success is measured in this role. This shows your proactive attitude and helps you gauge if the company is the right fit for you.
