At a Glance
- Tasks: Create and convert sales opportunities while supporting customers on their dental journey.
- Company: Join mydentist, a leading dental practice with a supportive team culture.
- Benefits: Earn up to £28,184 plus bonuses, enjoy 30 days holiday, and access health support.
- Other info: Work in a state-of-the-art practice with excellent training and development opportunities.
- Why this job: Make a real impact in patients' lives while building your career in a modern environment.
- Qualifications: Great communication skills, confidence in sales, and a passion for customer service.
The predicted salary is between 28184 - 28184 £ per year.
Your Future, as a Customer Sales Coordinator at mydentist. You’ll be joining us at our First Avenue practice in Poynton, SK12 1YP. As a Customer Sales Coordinator, you will be creating and converting opportunities, supporting customers to understand the private options available and facilitating their patient journey.
The working pattern for this role will be full-time, working Monday to Friday 9:00 - 17:00, plus flexibility to work evenings and weekends as needed. This is a practice-based position, with some attendance at events; please note that working from home is not possible.
The practice offers:
- Brand new state-of-the-art practice, with modern surroundings
- A convenient location in the heart of the Poynton community; bus stops and parking options are nearby
- Supportive and experienced team
- Parking is available
What we offer:
- Up to £28,184 per annum
- Quarterly sales bonus
- Holidays rising to 30 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
What you'll be doing:
- Attracting and managing enquiries via digital marketing, social media, and events
- Monitor and report on marketing performance
- Support patients through their treatment journey
- Promote private dental options and convert enquiries into sales
- Working towards targets and KPI’s to achieve commercial results
- Work closely with dentists to grow their private patient numbers
About you:
- Able to initiate conversations with prospective customers
- Ability to generate and convert sales opportunities
- Confidence using all social platforms
- Great at building relationships
- Excellent verbal and written communication skills
- Comfortable using computer systems (training provided)
- Possesses initiative and can prioritise own workload
- Demonstrates a passion for delivering excellent commercial results
Your future starts here. Build a rewarding career with a supportive, inclusive team.
Careers at mydentist: Here at mydentist we take pride in the outstanding care we provide for patients and in the investments we’re making across our practices and in the way our teams support each other. We're transforming how we deliver dentistry. Investing in modern practices and the latest technology, devoting time to learning and development and creating a space for every colleague to be themselves and grow. A place where teams achieve together and respect one another, all of us working together to help the nation smile.
Life at mydentist: We care about the future of everyone at mydentist. With more than 530 modern practices across the UK, each with its own friendly and experienced team, a dedicated Support Centre and the mydentist Academy, you'll be part of a supportive, inclusive, and collaborative culture, where respect for each other is a given, and your work-life balance is always a priority.
It’s easy to see why your future is at mydentist.
Customer Sales Coordinator in Poynton employer: Mydentist
Mydentist Earl Royd in Keighley is an exceptional employer, offering a dynamic work environment within a state-of-the-art Advanced Oral Health Centre. With a strong focus on employee growth through diverse treatment opportunities and a supportive team structure, including a dedicated Treatment Coordinator, we ensure that our Associate Dentists thrive both professionally and personally. Our commitment to a balanced NHS/private treatment mix allows for meaningful patient interactions while fostering a culture of innovation and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Sales Coordinator in Poynton
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Mydentist. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Mydentist before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Customer Sales Coordinator in Poynton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Mydentist:Your cover letter is your chance to shine! Tell us why you want to work at Mydentist specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Mydentist!
How to prepare for a job interview at Mydentist
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
