At a Glance
- Tasks: Welcome customers, manage appointments, and provide excellent service in a fast-paced environment.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn from £12.97/hour, enjoy 25 days holiday, health support, and discounts.
- Other info: Stable hours with a fantastic work-life balance in a convenient location.
- Why this job: Make a difference by helping people smile while building a rewarding career.
- Qualifications: Friendly, organised, and great at multitasking; training provided for computer systems.
The predicted salary is between 27000 - 28000 £ per year.
You’ll be joining us at our Saint James practice in Norwich, NR3 1TL. As a Receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is listed below. As a Receptionist, you’ll be based on site in our practice, so home working is not possible.
- Monday: 08.00am - 17.30pm
- Tuesday: 08.00am - 17.30pm
- Thursday: 08.00am - 17.00pm
- Friday: 08.00am - 17.30pm
- Saturday: 07.45am - 15.10pm
Total: 41.25hrs
Our practice offers:
- Supportive and experienced team
- A convenient location, easy to reach via public transport
- Parking is available locally
mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer:
- From £12.97 an hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- With stable hours and a great work life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team.
Click to apply now!
Receptionist in Norwich employer: mydentist
At mydentist, we pride ourselves on being an excellent employer, offering a supportive and experienced team environment at our conveniently located Saint James practice in Norwich. With competitive pay starting at £12.97 per hour, generous holiday allowances, and a strong focus on employee wellbeing and development, we ensure our receptionists thrive both personally and professionally while making a meaningful impact on the lives of our patients.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Norwich
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on mydentist and the Saint James practice. Understanding their values and services will help you connect better during your conversation.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when handling customer queries and managing phone calls.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist in Norwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of a Receptionist. Mention your experience in customer service and how you can keep things organised and running smoothly.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily see why you’d be a great fit for our team at mydentist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and their values. Familiarise yourself with their services and the specific practice you'll be joining. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Receptionist, outstanding customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your friendly and caring nature during the interview.
✨Practice Multitasking Scenarios
Since the role involves managing phone calls and face-to-face interactions simultaneously, consider practising multitasking scenarios. You could simulate answering a phone call while taking notes or managing an appointment schedule to showcase your organisational skills.
✨Prepare for Challenging Situations
Think about how you would handle difficult situations, such as an upset patient or a scheduling conflict. Be ready to discuss these scenarios in your interview, highlighting your ability to remain calm and diffuse tension effectively.
