Your future, as a Patient Services Advisor at mydentistYou’ll be joining our Patient Services team within our office called Support Centre, which is in Greater Manchester (M26 1GG).The role is permanent and part time, we have three roles available, please see bottom of role for working pattern options:Supportive and experienced teamYou will benefit from free onsite parking and Kearsley train station is just a short walk awayWith an onsite mini market shop and casual seating space inside and outside (for the sunnier days)Your future, with usWorking at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.Your future, your benefitsCompetitive salaryHolidays rising to 27 days per year with service (plus bank holidays)Annual Support Centre bonus schemeHealth and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessionsAccess to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a yearRecognition schemes including Support Centre Heroes and service awardsYour future, your roleAs a Patient Services Advisor, you'll be:The first line of contact for practices and answering calls received by patients within the designated KPI’sEnsuring that all appointments are booked/amended/cancelled accurately and efficiently in line with company proceduresBuilding effective and successful working relationships with the practice teams to ensure that practice and patient problems are resolved quicklyProviding assistance and advice to patients within the designated scope of training providedProviding help, support and excellent customer service to patientsYou will:Have great customer service experienceStrong written and verbal communication skillsTime management skillsBe a confident IT user with experience working with Microsoft OfficeBe hard-working with a professional and proactive attitude.Working pattern options:Position 1 – 16 HoursMonday 8am – 12pmTuesday 8am – 12pmWednesday – Day OffThursday – 1pm – 5pmFriday – 1pm – 5pmPosition 2 – 18 HoursMonday – Day OffTuesday – 8am – 1pmWednesday – 8am – 12pmThursday 1pm – 5pmFriday 8am – 1pmEnjoy being part of a team that’s passionate about supporting our practices and ultimately heling the nation smile.Your future starts hereBuild a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.Click to apply now! #J-18808-Ljbffr
Patient Services Advisor in Manchester employer: Mydentist
Mydentist Earl Royd in Keighley is an exceptional employer, offering a dynamic work environment within a state-of-the-art Advanced Oral Health Centre. With a strong focus on employee growth through diverse treatment opportunities and a supportive team structure, including a dedicated Treatment Coordinator, we ensure that our Associate Dentists thrive both professionally and personally. Our commitment to a balanced NHS/private treatment mix allows for meaningful patient interactions while fostering a culture of innovation and excellence.
