Head Receptionist

Head Receptionist

Tring Full-Time No home office possible
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mydentist

At a Glance

  • Tasks: Ensure patients receive top-notch service and manage appointment bookings efficiently.
  • Company: Join mydentist, the UK's leading dental network with a supportive culture.
  • Benefits: Earn up to £13.67 per hour, enjoy 25 days holiday, and access health perks.
  • Why this job: Be part of a passionate team making a real difference in patient care.
  • Qualifications: Strong communication skills and a passion for customer service.
  • Other info: Great career development opportunities and discounts at popular brands.

Your future, as a Receptionist at mydentist

Your future, as a Receptionist at mydentist

Your future, your schedule

You’ll be joining us at our Dolphin Square practice in the heart of Tring.

You will be working 40 hours per week Monday to Friday (08.30 – 17.30 with flexibility to working occasional finishes on a Monday and Thursday and occasional Saturdays 09.00 – 13.00)

Your future in our Tring practice

  • 7 surgery practice equipped with the latest equipment
  • Offering specialist treatments such as a private sedation clinic and oral surgery, implantology, endodontics and facial aesthetics
  • Supportive and experienced team
  • Benefitting from a convenient location in the heart of Tring
  • Paid parking next to the practice and free street parking a short walk from the practice

Your future, with us

Working at mydentist means you’ll be part of the UK’s leading dental network. With locations close by and stable hours, you will find a work life balance that you’ll love. We have a supportive culture, where respect for each other is a given. Our dedication to providing exceptional care for our patients means we are continually making investments in our practices and our people.

Your future, your benefits

  • Up to £13.67 per hour dependant on experience
  • Holidays rising to 25 days per year with service (plus bank holidays)
  • Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
  • Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains – simple and easy to access making it possible to save hundreds of pounds a year
  • Recognition schemes including Dental Heroes and service awards
  • Through our Academy you can access training and development opportunities

Your future, your role

As a Receptionist, you’ll be responsible for ensuring that our patients always receive the best quality patient experience. Through optimising diary appointments, you book you will be supporting the efficient and effective running of the practice. You will enjoy being part of a team that’s passionate about caring for patients and helping the nation smile.

Your future starts here

Build a fulfilling career with us, where you\’ll find the opportunity to develop your skills and shape your work life with a caring and inclusive team who support each other.

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Head Receptionist employer: mydentist

At mydentist, we pride ourselves on being a leading employer in the dental sector, offering a supportive and inclusive work culture at our Dolphin Square practice in Tring. With competitive pay, generous holiday allowances, and access to health and wellbeing benefits, we ensure our team members thrive both personally and professionally. Join us to enjoy a fulfilling career with opportunities for growth and development, all while making a meaningful impact on our patients' lives.
mydentist

Contact Detail:

mydentist Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Receptionist

✨Tip Number 1

Network like a pro! Reach out to current or former employees at mydentist on LinkedIn. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Head Receptionist and be ready to share specific examples.

✨Tip Number 3

Dress to impress! First impressions matter, so make sure you look professional and approachable when you walk into that interview.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace Head Receptionist

Customer Service Skills
Communication Skills
Organisational Skills
Diary Management
Teamwork
Attention to Detail
Problem-Solving Skills
Flexibility
Time Management
Patient Care
IT Proficiency
Multitasking

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of warmth and enthusiasm can make a big difference.

Tailor Your Application: Make sure to customise your application for the Head Receptionist role. Highlight relevant experience and skills that match what we’re looking for at mydentist. This shows us you’ve done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at mydentist

✨Know the Practice Inside Out

Before your interview, take some time to research mydentist and the specific Dolphin Square practice. Familiarise yourself with their services, values, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their mission.

✨Showcase Your Customer Service Skills

As a Head Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided exceptional customer service or resolved conflicts. Highlighting these skills will demonstrate that you understand the importance of patient experience.

✨Prepare for Common Interview Questions

Think about questions like 'How do you handle a busy reception desk?' or 'What would you do if a patient was unhappy?'. Practising your responses will help you feel more confident and articulate during the interview, making it easier to convey your suitability for the role.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the practice is the right fit for you.

Head Receptionist
mydentist
Location: Tring
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