At a Glance
- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn from £12.97/hour, enjoy 25 days holiday, and access health support.
- Other info: Stable hours, excellent work-life balance, and career growth opportunities.
- Why this job: Make a difference by helping patients smile in a modern practice.
- Qualifications: Friendly, organised, and great at multitasking; training provided.
The predicted salary is between 27000 - 28000 € per year.
Your future, as a receptionist at mydentist. You’ll be joining us at our practice in Gloucester, GL1 1PX. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is:
- Monday - Wednesday 8.45am to 5.30pm
- Thursday 8.45 to 7pm
- Saturday 8.15am to 4pm
As a receptionist, you’ll be based on site in our practice, so home working is not possible.
Our practice offers:
- Supportive and experienced team
- A convenient location, close to public transport links
- Working in a modern 17-surgery practice
What we offer:
- From £12.97 per hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- With stable hours and a great work life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team.
Receptionist in Gloucester employer: mydentist
At mydentist, we pride ourselves on being an excellent employer, offering a supportive and experienced team environment in our modern Gloucester practice. With competitive pay starting at £12.97 per hour, generous holiday allowances, and a strong focus on employee wellbeing and development, we ensure our receptionists thrive both personally and professionally while contributing to our mission of helping the nation smile.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Gloucester
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on mydentist and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help the nation smile.
✨Tip Number 2
Practice makes perfect! Role-play common receptionist scenarios with a friend or family member. This will help you feel more confident when it comes to handling phone calls and face-to-face interactions during the interview.
✨Tip Number 3
Show off your personality! As a receptionist, you'll be the first point of contact for customers. Make sure to highlight your friendly and caring nature during the interview – it's all about building those relationships!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Receptionist in Gloucester
Some tips for your application 🫡
Show Your Personality:As a receptionist, you'll be the first point of contact for our customers. Let your friendly and caring nature shine through in your application. We want to see how you can bring warmth and positivity to our practice!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience and skills. Mention any previous roles where you've provided outstanding customer service or managed busy environments, as this is key for us.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at mydentist!
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and their values. Familiarise yourself with their services and the importance of customer service in a dental practice. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for patients. Prepare examples of how you've provided excellent customer service in the past. Think about times when you’ve handled difficult situations or built rapport with customers – these stories will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions related to multitasking, organisation, and handling challenging situations. Practising your responses can help you articulate your thoughts clearly during the interview. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and professionally for your interview. Also, plan your journey to ensure you arrive on time. Being punctual demonstrates your reliability and respect for the interviewer's time, which is crucial in a customer-facing role.
