At a Glance
- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn from £12.97 per hour, enjoy 25 days holiday, and access health support.
- Other info: Stable hours, great work-life balance, and career development opportunities.
- Why this job: Make a difference by helping patients smile in a friendly environment.
- Qualifications: Friendly, organised, and great at multitasking; training provided.
The predicted salary is between 27000 - 28000 € per year.
Your future, as a receptionist at mydentist. You’ll be joining us at our practice in Falmouth. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is 40 hours a week, Monday - Friday 08:30 - 5:30. As a receptionist, you’ll be based on site in our practice, so home working is not possible.
Our practice offers:
- Supportive and experienced team
- A convenient location, based in the town, close to public transport links
- Parking is available
mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer:
- From £12.97 per hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- With stable hours and a great work life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team. Click to apply now!
Dental Receptionist in Falmouth employer: mydentist
At mydentist, we pride ourselves on being an excellent employer, offering a supportive and experienced team environment in our Falmouth practice. With competitive pay starting at £12.97 per hour, generous holiday allowances, and a strong focus on employee wellbeing and development, we ensure our receptionists thrive both personally and professionally. Join us to be part of a leading dental provider dedicated to helping the nation smile, while enjoying a great work-life balance and numerous employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Falmouth
✨Tip Number 1
Get to know the practice before your interview! Research mydentist and understand their values and services. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help the nation smile.
✨Tip Number 2
Practice your customer service skills! As a dental receptionist, you'll be the first point of contact for patients. Role-play common scenarios with friends or family to build your confidence in handling different situations, especially when it comes to managing phone calls.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interview at the practice.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision. Don't forget to apply through our website for the best chance!
We think you need these skills to ace Dental Receptionist in Falmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your passion for customer service!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of a Dental Receptionist. Mention your experience with multitasking and building relationships, as these are key to thriving in our fast-paced environment.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your previous roles and responsibilities, making it easy for us to see how you can contribute to our team at mydentist.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our supportive team in Falmouth!
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and their values. Understand their mission to help the nation smile and how your role as a receptionist fits into that. This will show your genuine interest in the practice and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a dental receptionist, outstanding customer service is key. Prepare examples from your past experiences where you’ve provided excellent service, especially in challenging situations. This will demonstrate your ability to handle the fast-paced environment and build relationships with patients.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you would manage a busy front desk or deal with an upset patient. Practising your responses can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the practice but also reflects your understanding of the role's importance in creating a welcoming atmosphere for patients.
