At a Glance
- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn from £12.97/hour, enjoy 25 days holiday, and access health support.
- Other info: Stable hours, great work-life balance, and career development opportunities.
- Why this job: Make a difference by helping patients smile in a friendly environment.
- Qualifications: Friendly, organised, and great at multitasking; training provided.
The predicted salary is between 27000 - 28000 £ per year.
Your future, as a receptionist at mydentist. You’ll be joining us at our practice in Falmouth. As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk.
The working pattern for this role is 40 hours a week, Monday - Friday 08:30 - 5:30. As a receptionist, you’ll be based on site in our practice, so home working is not possible.
Our practice offers:
- Supportive and experienced team
- A convenient location, based in the town, close to public transport links
- Parking is available
mydentist is the UK’s leading dental provider, we help 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer:
- From £12.97 per hour
- Holidays rising to 25 days (plus bank holidays)
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- With stable hours and a great work life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPI’s
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team. Click to apply now!
Dental Receptionist in Cornwall employer: mydentist
At mydentist, we pride ourselves on being an excellent employer, offering a supportive and experienced team environment in our Falmouth practice. With competitive pay starting at £12.97 per hour, generous holiday allowances, and a strong focus on employee wellbeing and development, we ensure our receptionists thrive both personally and professionally. Join us to be part of a purpose-driven organisation that values your contributions and helps the nation smile.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in Cornwall
✨Tip Number 1
Get to know the practice! Before your interview, do a bit of research on mydentist and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission to help the nation smile.
✨Tip Number 2
Practice your people skills! As a dental receptionist, you'll be the face of the practice. Role-play common scenarios with friends or family to boost your confidence in handling customer interactions, both in person and over the phone.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks in a busy environment. This will demonstrate that you can keep appointments running smoothly and support the team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the next step in your career with us at mydentist.
We think you need these skills to ace Dental Receptionist in Cornwall
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character and passion for customer service.
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of a Dental Receptionist. Mention your experience with multitasking, organisation, and any relevant computer systems you've used – we love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well, so it’s easy for us to see why you’d be a great addition to our practice. Remember, we appreciate clarity!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and their values. Familiarise yourself with their services and the importance of customer service in a dental practice. This will show that you’re genuinely interested and ready to contribute to their mission of helping the nation smile.
✨Showcase Your People Skills
As a dental receptionist, you'll be the first point of contact for patients. Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you’ve had to handle difficult customers or multitask effectively – these stories will highlight your suitability for the role.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills and ability to work in a fast-paced environment. Practise your responses to questions like 'How do you manage multiple tasks?' or 'Can you describe a time you diffused a challenging situation?' This will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance will convey that you take the opportunity seriously and understand the importance of professionalism in a healthcare setting.
