At a Glance
- Tasks: Provide outstanding customer service and manage appointments at our dental practice.
- Company: Join mydentist, the UK's leading dental provider with a supportive team.
- Benefits: Earn up to £12.97 per hour, enjoy 25 days holiday, and access health support.
- Other info: Flexible hours with excellent work-life balance and growth opportunities.
- Why this job: Make a difference by helping patients smile while building your career.
- Qualifications: Friendly, organised, and great at multitasking; training provided.
The predicted salary is between 27000 - 28000 £ per year.
Your future, as a receptionist at mydentist. You’ll be joining us at our Gateshead practice, 323 Durham Road, Low Fell, Gateshead, NE9 5AH.
As a receptionist, you will provide outstanding customer service to our customers and patients, both face to face whilst visiting the practice, and by managing phone calls to our front desk. The working pattern for this role is 26.75 hours per week, over three days but must be flexible to cover holidays and weekends when needed (Monday, Wednesday, and Friday).
Our practice offers:
- Supportive and experienced team
- A convenient location, close for transport links
- Street parking is available
mydentist is the UK’s leading dental provider, helping 4 million people across 530 practices access vital dental and oral health care every year. Our purpose is simple; to help the nation smile and our receptionists are key.
What we offer:
- Holidays rising to 25 days (plus bank holidays)
- Up to £12.97 per hour
- Health and wellbeing support; including virtual GP and free counselling
- Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
- Recognition schemes and service awards
- Training and development opportunities
- Stable hours and a great work-life balance
What you'll be doing:
- Welcome customers warmly – in person and over the phone
- Keep appointments running smoothly and efficiently so everything flows well for the team
- Share clear, helpful information tailored to each customer
- Support daily and weekly tasks to keep the practice organised and compliant
About you:
- Friendly, caring and compassionate
- Organised; can multitask and work towards KPIs
- Great at building relationships
- Comfortable using computer systems (training provided)
- Confident at working in a fast-paced environment
- Able to diffuse challenging situations
- Able to learn about our services
Your future starts here. Build a rewarding career with a supportive, inclusive team. Click to apply now!
Receptionist in Birtley employer: mydentist
At mydentist, we pride ourselves on being an excellent employer, offering a supportive and experienced team environment at our conveniently located Gateshead practice. With flexible working hours, generous holiday allowances, and a strong focus on employee wellbeing and development, we empower our receptionists to thrive while providing vital dental care to our community. Join us to build a rewarding career where your contributions are recognised and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Birtley
✨Tip Number 1
Get to know the company! Research mydentist and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the face of the practice. Role-play common scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights about the work culture and might even give you a heads-up about job openings.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining our fantastic team at mydentist.
We think you need these skills to ace Receptionist in Birtley
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and caring nature shine through. We want to see the real you, so don’t be afraid to add a personal touch that reflects your character!
Tailor Your Application:Make sure to customise your application to highlight how your skills match the role of a receptionist. Mention your experience with customer service and any relevant multitasking abilities that will help us see you in action!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important bits about why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at mydentist.
How to prepare for a job interview at mydentist
✨Know the Practice Inside Out
Before your interview, take some time to research mydentist and its values. Familiarise yourself with their services and the importance of customer service in a dental practice. This will show that you’re genuinely interested and ready to contribute to their mission of helping the nation smile.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for patients. Prepare examples of how you've provided outstanding customer service in the past. Think about situations where you’ve had to handle difficult customers or multitask effectively, as these experiences will highlight your suitability for the role.
✨Demonstrate Organisational Skills
Being organised is key in this role. Bring up any relevant experience where you managed appointments or kept things running smoothly. You might even want to mention how you prioritise tasks when things get busy, as this will reassure them that you can handle the fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they measure success in the receptionist role. This shows that you’re engaged and thinking about how you can fit into their team.
