At a Glance
- Tasks: Lead operational initiatives to enhance performance and patient experience in a dynamic dental network.
- Company: Join mydentist, the UK's leading dental network with a supportive culture.
- Benefits: Enjoy up to 30 days holiday, health perks, and discounts at major retailers.
- Why this job: Make a real impact on patient care while developing your leadership skills.
- Qualifications: Experience in operational leadership and change management, preferably in healthcare or retail.
- Other info: Flexible work location with opportunities for personal growth and team collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Your future, as an Operational Lead at mydentist. A full-time and permanent role to support the continued growth of the business. Flexible on location, but the successful candidate must be able to travel to our Support Centre in Kearsley - M26 1GG 1-2 days per week, as well as adhoc practice visits as per role requirements.
The Operational Lead will play a key role in delivering mydentist's strategy by working with field teams to deliver budget targets and ensure change initiatives deliver sustainable and measurable improvements in operational performance, patient experience, and colleague engagement.
You will benefit from free onsite parking, and Kearsley train station is just a short walk away, with an on-site mini market shop and casual seating space inside and outside (for the sunnier days).
Your future, with us: Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team, everyone is free to be themselves, where respect is a given, and we’re always there for one another.
Your future, your benefits:
- Holidays rising to 30 days per year with service (plus bank holidays)
- Annual Support Centre bonus scheme
- Annual car allowance
- Health and well-being benefits, including a virtual GP service and Employee Assistance Programme helpline, which includes free counselling sessions
- Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access, making it possible to save hundreds of pounds a year
- Recognition schemes, including Support Centre Heroes and service awards
Your future, your role: As an Operational Lead, you’ll be:
- Managing and developing direct reports, supporting them to achieve both their targets and personal development goals
- Working collaboratively with Practice Managers, Area managers, Directors and Central teams to embed new ways of working
- Supporting continuous improvement by identifying opportunities to improve efficiency, quality, and patient outcomes
- Providing operational insight and challenging to ensure transformation initiatives are practical and scalable
- Leading the operational implementation of transformation initiatives across practices and support functions
- Acting as the bridge between strategy, transformation design, and day-to-day operational delivery
- Supporting the planning, execution, and tracking of transformation programmes to ensure benefits are realised
- Identifying operational risks, dependencies, and barriers to change, and proactively managing them
- Completing business cases where investment (CAPEX or OPEX) is required for a new service/product
You will have:
- Proven experience in an operational leadership role, ideally within healthcare, dental, retail, or a multi-site environment
- Experience supporting or delivering large-scale change or transformation initiatives
- Strong understanding of operational processes and performance management
- Excellent stakeholder management and communication skills
- Ability to balance strategic thinking with hands-on delivery
- Strong problem-solving and analytical skills
- Enjoy being part of a team that’s passionate about supporting our practices and ultimately helping the nation smile.
Your future starts here: Build a fulfilling career with us, where you’ll find the opportunity to develop your skills and shape your work life with a caring and inclusive team that supports one another.
Operational Lead in Manchester employer: mydentist (UK)
Contact Detail:
mydentist (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Lead in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at mydentist on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding mydentist's values and recent initiatives. Show us how your experience aligns with our goals, especially in operational leadership and transformation.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your problem-solving skills and how you've driven change in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Operational Lead in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operational Lead role. Highlight your operational leadership experience and any transformation initiatives you've been part of. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background fits with our mission at mydentist. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive change and improve operational performance. Numbers speak volumes, so if you’ve got metrics to back up your successes, flaunt them!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing candidates who take the initiative to connect with us directly!
How to prepare for a job interview at mydentist (UK)
✨Know the Company Inside Out
Before your interview, make sure you research mydentist thoroughly. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Prepare for Scenario-Based Questions
As an Operational Lead, you'll likely face scenario-based questions that assess your problem-solving skills and ability to manage change. Think of specific examples from your past experience where you've successfully led transformation initiatives or improved operational performance.
✨Showcase Your Stakeholder Management Skills
Given the collaborative nature of the role, be ready to discuss how you've effectively managed relationships with various stakeholders in previous positions. Highlight your communication strategies and how you’ve navigated challenges to achieve common goals.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your strategic thinking. Inquire about the current challenges mydentist is facing in operational performance or how they measure the success of transformation initiatives. This shows you're not just interested in the role, but also in contributing to the company's future.