Field Service Engineer

Field Service Engineer

Exeter Full-Time No home office possible
M

At a Glance

  • Tasks: Service, repair, and maintain plant equipment with cutting-edge technology.
  • Company: Join a family-run business representing a leading global brand.
  • Benefits: Earn £17.50-£18.50+ per hour, plus bonuses and tool allowances.
  • Why this job: Work with innovative tech and enjoy growth opportunities in a supportive environment.
  • Qualifications: NVQ Level 3 or equivalent in engineering; experience in electrics and hydraulics required.
  • Other info: Flexible hours with overtime options and comprehensive employee support programs.

Hourly rate: £17.50-£18.50+ (depending on qualifications and experience) | Monday to Friday: 08.00-16.30 | Overtime, Callouts & Weekends Available | Bonus Scheme.

Are you an experienced engineer with a background in plant, electrics, hydraulics, and mechanics? Join our client, a family-run business representing a leading global brand, and be part of a forward-thinking team dedicated to providing exceptional service to customers across the South West and South Wales.

The Opportunity

As a Field Service Engineer, you’ll play a key role in servicing, repairing, and maintaining plant equipment to the highest standards. You’ll work with cutting-edge technology, including telematics systems, electric machinery, and pioneering hydrogen engines.

Why Apply?

Our client offers a highly competitive package designed to reward your expertise and commitment:

  • Hourly Rate: £17.50-£18.50+ (based on qualifications and experience).
  • Working Hours: Monday-Friday, 08.00-16.30 standard hours, with opportunities for overtime, callouts, and weekend work.
  • Bonus Scheme: Benefit financially from upselling services and creating opportunities.
  • Tool Allowance: Support for maintaining the tools you need.
  • Life Assurance: 3x basic salary.
  • Employee Assistance Programme (EAP): Access to legal, mental health, and medical support via a personalised app.
  • Health Cash Plan: Support with healthcare costs.
  • 23 Days Holiday + Bank Holidays: Increasing with service, plus flexible additional holiday options.
  • Pension Scheme: Company contributions for your future.

Growth And Development Opportunities

  • Access to in-house training, ensuring you stay at the forefront of industry advancements.
  • Hands-on experience with telematics systems and future-focused technologies, such as electric machinery and hydrogen engines.
  • Training at a global manufacturers HQ.

Your Key Responsibilities

  • Service, repair, and maintain plant equipment to the manufacturers specifications, ensuring safety and reliability.
  • Diagnose and rectify electrical, hydraulic, powertrain, and other faults, using diagnostic software (training provided).
  • Report machine defects and upsell services, earning additional financial benefits.
  • Maintain detailed service records via a tablet system.
  • Collaborate closely with the service department, management, and parts teams.
  • Ensure compliance with health and safety practices, including completing risk assessments.

What We’re Looking For

  • Qualifications: NVQ Level 3, City & Guilds, or equivalent qualifications in engineering.
  • Experience: Expertise in construction plant, diesel engines, electrics, hydraulics, and transmissions.
  • Diagnostic Skills: Ability to fault-find using electronic equipment.
  • Communication: Build strong relationships with customers and provide exceptional service.
  • Professionalism: Present a professional image and maintain excellent time management.
  • Driving Licence: Full UK licence required.

Ready to take the next step in your career? Apply now and Stewart Lupton, JSL Solutions – Automotive Aftermarket Recruitment, will be in touch.

JSL – Recruitment…The right way.

Specialists In

  • Automotive Aftermarket Recruitment
  • Sales and Marketing Recruitment
  • Senior Appointments and Executive Search

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Field Service Engineer employer: My Urban Child

Join a family-run business that values its employees and fosters a supportive work culture, where your expertise as a Field Service Engineer will be rewarded with a competitive hourly rate and a comprehensive benefits package. With opportunities for growth through in-house training and hands-on experience with cutting-edge technologies, you'll be part of a forward-thinking team dedicated to delivering exceptional service across the South West and South Wales. Enjoy a healthy work-life balance with standard hours, flexible holiday options, and access to an Employee Assistance Programme, ensuring you thrive both personally and professionally.
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Contact Detail:

My Urban Child Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Field Service Engineer

✨Tip Number 1

Make sure to highlight your hands-on experience with plant equipment and any specific technologies mentioned in the job description, like telematics systems or hydrogen engines. This will show that you are not only qualified but also aligned with the company's focus on cutting-edge technology.

✨Tip Number 2

Demonstrate your diagnostic skills by preparing examples of past experiences where you successfully identified and resolved faults using electronic equipment. This will help you stand out as a candidate who can hit the ground running.

✨Tip Number 3

Emphasize your ability to build strong relationships with customers. Consider sharing a brief story about how your communication skills led to a positive outcome in a previous role, as this aligns with the company's commitment to exceptional service.

✨Tip Number 4

Since the role requires compliance with health and safety practices, be prepared to discuss your experience with risk assessments and safety protocols. This will demonstrate your professionalism and commitment to maintaining a safe working environment.

We think you need these skills to ace Field Service Engineer

Plant Equipment Maintenance
Electrical Systems Diagnosis
Hydraulic Systems Knowledge
Mechanical Repair Skills
Telematics Systems Proficiency
Electric Machinery Expertise
Hydrogen Engine Familiarity
Fault-Finding Using Diagnostic Software
Customer Relationship Management
Time Management
Health and Safety Compliance
Record Keeping via Tablet Systems
Team Collaboration
NVQ Level 3 or Equivalent Engineering Qualification
Full UK Driving Licence

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your background in plant, electrics, hydraulics, and mechanics. Use specific examples from your previous roles to demonstrate your expertise and how it aligns with the responsibilities of a Field Service Engineer.

Showcase Your Qualifications: Clearly list your qualifications such as NVQ Level 3 or City & Guilds. Mention any additional certifications that may be relevant to the role, especially those related to diagnostic skills and fault-finding.

Demonstrate Communication Skills: Since building strong relationships with customers is key, include examples of how you've successfully communicated with clients in past positions. Highlight your ability to provide exceptional service and maintain professionalism.

Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements mentioned in the job description. Address the company's values and how you can contribute to their forward-thinking team.

How to prepare for a job interview at My Urban Child

✨Showcase Your Technical Skills

Be prepared to discuss your experience with plant equipment, electrics, hydraulics, and mechanics. Highlight specific projects or challenges you've faced and how you resolved them, as this will demonstrate your expertise and problem-solving abilities.

✨Understand the Company Culture

Since the company is family-run and values exceptional service, research their mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their forward-thinking team.

✨Prepare for Diagnostic Scenarios

Expect questions that assess your diagnostic skills. Practice explaining your thought process when troubleshooting issues with machinery, and be ready to discuss any diagnostic software you have used in the past.

✨Emphasize Communication Skills

As a Field Service Engineer, building strong relationships with customers is crucial. Prepare examples of how you've effectively communicated with clients in previous roles, especially in challenging situations.

Field Service Engineer
My Urban Child
M
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