Job details
Salary Grade 6 | 33,673 - £36,581
Contractual hours 37
Basis Full Time
Package Permanent
Job category/type Adults and Communities
Date posted 13/11/2026
Job reference REQ006697
REQ006697 Family Support Worker - Adults and Communities.docx
Job description
INTERNAL JOB. This vacancy is only available to Torfaen County Borough Council (TCBC) employees and agency workers currently engaged with TCBC.
An exciting opportunity has become available to join Torfaen Council’s Complex Families Team. If you care about making a difference, believe in supporting children and families in building resilience and have the skills and experience to do so, please apply. You will need experience in working directly with children and/or families, working in partnership with other professionals, and an ability to implement several interventions tailored to the families need. You will need to demonstrate an experience of working with complex case management and an awareness of assessing needs and co-collaborated support plans.
The post holder will be directly involved in building resilience with children and families through a range of measures including accessing support in their local community in line with the 'Deal'
For an informal discussion regarding this vacancy please contact Catherine Jones at catherine.jones2@torfaen.gov.uk or call 01495 742824.
You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview:
This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service.
Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.
Welsh Language Skills are desirable for this post but not essential. You are welcome to submit your application in English or in Welsh. Each application will be treated equally.
We are a registered Disability Confident Leader and are committed to the employment and career development of disabled people. Our Guaranteed Interview scheme guarantees that people with disabilities will be invited to interview, so long as they meet the essential requirements for the role. If you have a health condition, are neurodivergent, or use British sign language, and need to discuss reasonable adjustments, please contact the recruiting manager. We can only work with you to arrange adjustments if we are made aware of your requirements prior to your application submission, test or interview.
How to find us
Torfaen County Borough Council
Civic Centre
Pontypool
NP4 6YB
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