At a Glance
- Tasks: Support vulnerable adults in maintaining safe and secure tenancies while promoting independence.
- Company: Join a compassionate team dedicated to making a difference in people's lives.
- Benefits: Generous holiday, pension contributions, health care plan, and mileage reimbursement.
- Other info: Flexible working hours and opportunities for professional growth.
- Why this job: Make a real impact by helping others achieve stability and wellbeing.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
The predicted salary is between 27835 - 34021 £ per year.
- Working hours : 40 hours per week, Monday to Friday 8:30am to 17:00pm
- Reporting To : Housing Manager
About the Role
We are looking for a compassionate and motivated Housing Support Officer to join our team and deliver a high-quality, person-centred service to vulnerable adults.
You will support tenants to maintain safe, secure and sustainable tenancies while promoting independence, wellbeing and social inclusion.
Key Responsibilities
- Tenant Support & Engagement
- Provide tailored, person-centred support based on individual needs, sometimes complex needs including homelessness, substance abuse, mental ill-health
- Develop and review support plans, including risk assessments
- Support tenants to build independent living skills
- Support access to specialist and community services
- Build professional relationships based on trust and respect
- Housing & Tenancy Management
- Manage a caseload of tenants and support tenancy sustainment
- Support with rent, benefits, budgeting and preventing arrears
- Respond to anti-social behaviour and tenancy breaches
- Conduct property inspections and maintain standards
- Prevent evictions through early intervention
- Safeguarding & Risk Management
- Identify and respond to safeguarding concerns
- Complete risk assessments and implement control measures
- Maintain accurate and confidential records
- Follow health and safety procedures
- Multi-Agency Working
- Work with local authorities, healthcare providers and partners
- Attend meetings and advocate for tenants
- Compliance & Administration
- Carry out health and safety checks and inspections
- Coordinate property maintenance with contractors
- Maintain accurate records and reports
About You
- Experience of working with vulnerable adults or in housing/support
- Knowledge of housing management or tenancy sustainment
- Understanding of safeguarding and risk management
- Strong communication and interpersonal skills
- Ability to manage a caseload effectively
- Good IT and record keeping skills
- Person-centred, compassionate and empathetic
- Strong team player
- Honest with integrity and confidentiality
- Resilient and professional
- Additional Requirements
- Satisfactory Enhanced DBS check
- Driving licence and access to a vehicle for business purposes
- Flexibility to meet service needs
- Company Benefits
- Business mileage paid at the rate of £0.55 per mile
- 5 weeks’ holiday plus bank holidays, increasing with length of service
- Matched pension contributions
- Independent Financial Wellbeing service
- Health Care cash plan with Medicash
- Life Assurance cover equivalent to 1 years’ salary
- #J-18808-Ljbffr
Housing Support Officer in North East employer: My Space Housing Solutions
My Space Housing Solutions is an exceptional employer dedicated to supporting some of the most vulnerable individuals in society. With a strong emphasis on respect, teamwork, and empathy, we foster a collaborative work culture that prioritises employee growth through comprehensive training and a clear path for career advancement. Our commitment to providing meaningful support not only enhances the lives of our tenants but also creates a rewarding environment for our staff, making it a truly fulfilling place to work.
Contact Details:
My Space Housing Solutions Recruitment Team
