At a Glance
- Tasks: Manage and support on-premise infrastructure, focusing on firewalls, networking, and virtualisation.
- Company: Join a global life safety organisation with a fun tech team.
- Benefits: Competitive salary, bonus, generous holiday, and professional development opportunities.
- Other info: Great career growth potential and supportive team culture.
- Why this job: Make a real impact in a dynamic environment while enhancing your tech skills.
- Qualifications: Experience in on-premise infrastructure and knowledge of cloud platforms like Azure.
The predicted salary is between 45000 - 55000 £ per year.
My Product Path are partnered with a global life safety organisation to recruit an Infrastructure Engineer to join a global technology team supporting a complex but fun technical infrastructure!
As a Tier 3 Infrastructure Engineer you will be responsible for managing and supporting on-premise infrastructure for our clients, with a focus on firewalls, networking (switches and wireless technologies), virtualization platforms (ESXi and Hyper-V), and Windows Server environments. You will also handle backup and disaster recovery solutions using Veeam and will have working knowledge of cloud technologies such as Azure. As this is a customer-facing role, strong communication skills are essential.
Key responsibilities:
- Manage, maintain and support on-premise infrastructure, including firewalls, switches, wireless networks, Windows Server roles (Active Directory, DNS, DHCP, NTFS), and virtualisation platforms (ESXi, Hyper-V).
- Administer and support backup and disaster recovery solutions, primarily using Veeam whilst leveraging the cloud for offsite solution.
- Deliver intermediate-level troubleshooting and resolution of issues related to networking, server infrastructure, and virtualisation.
- Provide support for cloud-based environments, with an intermediate working knowledge of Azure.
- Maintain comprehensive documentation of the infrastructure, configurations, and procedures.
- Ensure security best practices are implemented across on-premise environments, with a particular focus on firewalls and network segmentation.
- Providing BAU support for the businesses and supporting the junior engineers with escalation issues.
- Ensure detailed and comprehensive information is captured for each ticket, including user details, issue description, troubleshooting steps taken, and resolution.
- Categorise, prioritise, and assign tickets according to established procedures and service level agreements (SLAs).
- Maintain timely and accurate updates on ticket status and resolution progress throughout the ticket lifecycle.
Key Requirements:
- Experience working in on-premise infrastructure environments.
- Some working knowledge of cloud platforms such as Azure.
- Strong hands-on experience with firewalls (configuration, management, and troubleshooting) and networking technologies (switches, wireless networks, NPS).
- Expertise in virtualisation platforms, including VMware ESXi and Microsoft Hyper-V.
- Proficient in administering and supporting Windows Server environments (Active Directory, DNS, DHCP, NTFS).
- Working knowledge of Veeam for backup and disaster recovery solutions.
- Basic to intermediate working knowledge of SQL.
- Intermediate to advanced server hardware knowledge (Dell, HP, SANs, clusters).
- Strong troubleshooting skills with the ability to resolve complex infrastructure issues.
- Excellent communication skills, with experience working directly with clients.
Desirable Skills:
- Experience with hybrid cloud infrastructure (on-premise to cloud integrations).
- Certifications such as CCNA, VCP, or Microsoft Certified.
- Familiarity with automation and scripting to enhance operational efficiency.
Package: Salary: 45,000-50,000, 5% Bonus, 25 days holiday + bank holidays, Generous employer pension scheme and life assurance cover, Extended parental leave provision, Continuous professional development scheme.
Infrastructure Engineer in Slough employer: My Product Path
My Product Path is an excellent employer that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact the company's growth. With opportunities for professional development and mentorship, particularly in a remote role that allows for travel to Bath, employees can enjoy a balanced work-life experience while being part of a transformative journey in IT infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Infrastructure Engineer in Slough
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what My Product Path values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges My Product Path might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at My Product Path!
✨Direct Apply to My Product Path
Let's not forget to apply directly through the My Product Path website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Infrastructure Engineer in Slough
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at My Product Path.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at My Product Path. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at My Product Path
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
