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- Tasks: Manage the service floor and lead staff to deliver an amazing customer experience.
- Company: Renowned pancake chain in Greater London with a friendly, multicultural vibe.
- Benefits: Earn £14.50-£15.50 per hour plus cash tips.
- Why this job: Join a fun team and make customers smile every day!
- Qualifications: Customer service experience and strong English skills required.
- Other info: Full-time role with opportunities for growth in a vibrant environment.
The predicted salary is between 30240 - 32240 £ per year.
A renowned Pancake chain in Greater London is seeking a dedicated individual for a full-time position. The successful candidate will manage the service floor, handle cash, and lead staff to ensure a great customer experience.
Experience in customer service is essential, alongside advanced English language skills. The role operates within a friendly, multicultural environment.
Benefits include hourly pay of £14.50-£15.50 plus cash tips.
Supervisor & Assistant Manager — Cash Tips, Training employer: My Old Dutch Pancake House /Vicino Pizza & Pasta
Contact Detail:
My Old Dutch Pancake House /Vicino Pizza & Pasta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor & Assistant Manager — Cash Tips, Training
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the pancake industry. A personal recommendation can go a long way in landing that supervisor role.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and scenarios you might face on the service floor. This will help you feel more confident and ready to showcase your customer service skills.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you show up for your interview – it shows you care about the job!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest openings, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us.
We think you need these skills to ace Supervisor & Assistant Manager — Cash Tips, Training
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've made a difference in previous roles, so share specific examples that showcase your ability to create a great customer experience.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to this role. Mention why you’re excited about working in a multicultural environment and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and make sure your English shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at My Old Dutch Pancake House /Vicino Pizza & Pasta
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the pancake chain's menu. This shows your genuine interest in the role and helps you answer questions about customer service scenarios effectively.
✨Showcase Your Leadership Skills
As a Supervisor & Assistant Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will demonstrate your capability to handle the responsibilities of the role.
✨Practice Your English Communication
Since advanced English skills are essential, practice speaking clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you articulate your thoughts well during the interview.
✨Emphasise Customer Experience
Be ready to discuss how you would enhance the customer experience on the service floor. Think of specific strategies or ideas you could implement, as this will show that you’re proactive and focused on delivering excellent service.