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- Tasks: Lead the floor staff and manage customer experience in a vibrant pancake house.
- Company: Join a renowned Pancake Chain with over 50 years of service.
- Benefits: Earn £14.50-£15.50 hourly plus cash tips and enjoy two days off.
- Why this job: Be part of a fun, multicultural team and develop your management skills.
- Qualifications: Customer-focused with experience in managing teams and handling cash.
- Other info: Immediate start available in a supportive environment with growth opportunities.
The predicted salary is between 30000 - 32000 £ per year.
30-40 hours a week, £14.50-£15.50 hourly + cash tips, 2 days off. An opportunity to join a renowned Pancake Chain on the King’s Road Chelsea, with more than 50 years of service and a management team with a proven track record for training and developing. Position available immediately.
Customer and service focused. Key holder. Cash handler. Managing till for daily opening and closing. Leading the floor staff with service and managing customer experience.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £14 – £15 hourly
Benefits: Cash tips
Starting time: Immediate start!
About My Old Dutch Pancake House / Vicino Pizza & Pasta: Fun, friendly in a multicultural environment which has built its success and reputation from teamwork and building confidence with new staff.
Supervisor / Assistant Manager employer: My Old Dutch Pancake House /Vicino Pizza & Pasta
Contact Detail:
My Old Dutch Pancake House /Vicino Pizza & Pasta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor / Assistant Manager
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on My Old Dutch Pancake House. Understand their values and what makes them tick. This will help us show how you can fit right in and contribute to their fun, friendly vibe.
✨Tip Number 2
Practice your customer service skills! Since this role is all about leading the floor staff and managing customer experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are serious about joining the team. Plus, it gives a great first impression!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and makes it easier for us to keep track of your application. So, don’t hesitate – hit that apply button and let’s get you started!
We think you need these skills to ace Supervisor / Assistant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about joining our team and contributing to the fantastic customer experience we pride ourselves on.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that matches the job description. We want to see how your skills align with what we're looking for, so don’t be shy about showcasing your customer service and management experience!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This helps us get a quick understanding of who you are and what you bring to the table.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Plus, it shows you’re keen to join our team at My Old Dutch!
How to prepare for a job interview at My Old Dutch Pancake House /Vicino Pizza & Pasta
✨Know the Company Inside Out
Before your interview, make sure you research My Old Dutch Pancake House thoroughly. Understand their history, values, and what makes them unique in the pancake game. This will not only impress the interviewers but also help you align your answers with their ethos.
✨Showcase Your Customer Service Skills
As a Supervisor or Assistant Manager, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you can lead the floor staff to enhance the customer experience, as this is crucial for the role.
✨Demonstrate Leadership Qualities
Think about times when you've successfully managed a team or resolved conflicts. Be ready to discuss your leadership style and how you plan to motivate and develop the floor staff. This will show that you’re not just a manager, but a leader who can inspire others.
✨Prepare for Practical Scenarios
Expect to be asked about handling cash and managing the till. Brush up on your cash handling skills and be prepared to discuss how you would ensure accuracy during daily openings and closings. Showing confidence in these practical aspects will reassure them of your capability.