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- Tasks: Lead the floor staff and manage customer experience in a vibrant pancake house.
- Company: Join a renowned Pancake Chain with over 50 years of service excellence.
- Benefits: Earn £14-£15 hourly plus cash tips, with 2 days off each week.
- Why this job: Be part of a fun, multicultural team and develop your leadership skills.
- Qualifications: Experience in customer service and a passion for teamwork required.
- Other info: Immediate start available in a supportive environment focused on growth.
The predicted salary is between 28 - 30 £ per hour.
30-40 hours a week, £14-£15 hourly + cash tips, 2 days OFF. An opportunity to join a renowned Pancake Chain in High Holborn, with more than 50 years of service and a Management team with a proven track record for training and developing. Position available immediately.
Customer and service focused. Key holder. Cash handler. Managing till for daily opening and closing. Leading the floor staff with service and managing customer experience.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £14 – £15 hourly
Benefits: Cash tips
Starting time: Immediate start!
About My Old Dutch Pancake House / Vicino Pizza & Pasta: Fun, friendly in a multicultural environment which has built its success and reputation from teamwork and building confidence with new staff.
Head Waiter/Supervisor employer: My Old Dutch Pancake House /Vicino Pizza & Pasta
Contact Detail:
My Old Dutch Pancake House /Vicino Pizza & Pasta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter/Supervisor
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on My Old Dutch Pancake House. Understand their values and what makes them tick. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your service skills! As a Head Waiter/Supervisor, you'll be leading the floor staff and managing customer experiences. Brush up on your communication and leadership skills so you can shine during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Make sure you look smart and professional when you arrive for your interview – it shows you take the opportunity seriously.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our site, fill out your application, and let us know why you're the perfect fit for this exciting role!
We think you need these skills to ace Head Waiter/Supervisor
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let us know why you love working in customer service. Share any experiences that highlight your dedication to creating a fantastic dining experience for guests.
Highlight Relevant Experience: Make sure to mention any previous roles you've had that relate to being a Head Waiter or Supervisor. We want to see how your past experiences can contribute to our team at My Old Dutch Pancake House.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at My Old Dutch Pancake House /Vicino Pizza & Pasta
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any special dishes. This shows your genuine interest in the role and helps you answer questions about customer preferences or dietary requirements confidently.
✨Showcase Your Leadership Skills
As a Head Waiter/Supervisor, you'll be leading the floor staff. Prepare examples of how you've successfully managed a team or handled difficult situations in the past. This will demonstrate your capability to manage and enhance the customer experience.
✨Emphasise Customer Service Experience
Highlight your previous roles where you’ve excelled in customer service. Be ready to discuss specific instances where you went above and beyond for a customer, as this aligns perfectly with the company’s focus on customer satisfaction.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
