My Money Matters is seeking a Head of Service to lead our Operations and Member Services teams, supporting 470 employers and over half a million employees. You will build a lean, automation-first function that scales with growth and partners with other teams to ensure a superior experience for employers and members.
You will set strategy, KPIs and processes, manage managers, and drive data-driven decisions to improve service quality, efficiency and retention while collaborating with Product and
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Head of Service — Member & Operations (Remote) employer: My Money Matters
My Money Matters is an exceptional employer that champions a fully remote work culture, allowing you to balance your professional and personal life seamlessly. With a focus on employee growth, we offer opportunities for skill enhancement and collaborative bonuses that reward your contributions. Join us to be part of a dynamic team dedicated to making a meaningful impact in the financial health space.
