At a Glance
- Tasks: Join our friendly team as a Patient Assistant, supporting GPs and service users.
- Company: Cheshire and Wirral Partnership NHS Trust, dedicated to compassionate care.
- Benefits: Enjoy a competitive salary, flexible hours, and comprehensive training.
- Other info: Inclusive workplace with opportunities for growth and development.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: NVQ Level 2 in Business and Administration or relevant experience required.
The predicted salary is between 25272 - 25272 £ per year.
Main area: Patient Assistant
Grade: Band 2
Contract: Permanent
Hours: Part time - 16.5 hours per week (Hours will ideally be worked on Mon, Tues & Wed each week)
Job ref: 373-NBH0917
Site: Westminster Surgery
Town: Ellesmere Port
Salary: £25,272 per annum pro rata
Salary period: Yearly
Closing: 04/08/2026 23:59
Job overview: We are looking to recruit a Patient Assistant. The post holder will join our friendly Administration/Reception Team to work at Westminster Surgery and support our other two GP practices, Old Hall Surgery & Willaston Surgery. This role is a permanent part time role of 16.5 hours per week.
Main duties of the job: Duties will include working on reception, clerical and administration duties and supporting GPs, Clinicians and Service Users within our surgery.
Working for our organisation: Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire. We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcomes applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Detailed job description and main responsibilities: Please download a copy of the job description for full details of the main responsibilities for this role. At CWP, our recruitment selection processes are based on both competence and values. CWP recruits people that can demonstrate the Trust’s Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust’s Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust’s Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website.
If you need any further guidance to help you complete your application, contact our recruitment team via email or by calling.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Good luck with your application. We hope to welcome you to Team CWP very soon!
Person specification:
- Qualifications: NVQ Level 2 Business and Administration or equivalent/or relevant administration experience
- Knowledge and Expertise: Knowledge and use of Microsoft Office; Knowledge and understanding Data Protection Act
- Experience: Typing experience; Experience of dealing with the public on the telephone and face to face
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
If you consider yourself Neurodivergent and need help to complete your application form, please contact our recruitment team.
Giving you time to care, space to think and opportunity to grow.
Patient Assistant in Ellesmere Port employer: My Mind
Cheshire and Wirral Partnership NHS Foundation Trust is an exceptional employer, offering a supportive and values-driven team environment for the Band 6 CYP Eating Disorder Practitioner role. With a strong focus on professional development and training in Eating Disorder skills, employees are encouraged to grow their careers while making a meaningful impact on the lives of young people and families in Cheshire East.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Assistant in Ellesmere Port
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like My Mind.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like My Mind who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Patient Assistant in Ellesmere Port
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at My Mind, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at My Mind where specific skills might be in demand.
How to prepare for a job interview at My Mind
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
